SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Forever & Sexy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My height 178, 76kg, bust 97, waist 75, hip 105 wzięłam size XL/42. presents like the pictures. Material artificial but spodziewałam to this. Material przeswituje as.
The dress is good, but I will wear it at home, as the height of 173 is short.
Looks like in the photo, the fabric is pleasant to the body, how it will look after washing I do not know yet, the size corresponds
i love it and it fits perfectly!
Girls! The dress is very cool, but the size is small, took L, it is 40-42. I will order a larger size!
It's beautiful and comfortable
It doesn't fit the dress and it's too short for me to measure 1' 64, if I take 2 steps you can see your ass, I have to stretch it and it's straight down the lumbar zone and the chest.
very happy and can't wait to order again
Everything is fine, thanks to the store
Too cute this is my second one..the first was the black dress I’ll take pictures soon
very accurate like picture. finally a product that is accurate.
Pretty quickly came the parcel, very quickly with the dress afigenic, the fabric on the touch is very pleasant, I recommend to everyone.
I charm myself many times. It's just like it's in the picture.
I took a size L, haven't tried it yet, but it looks good for now. Thank you.
The dress cut nicely, it have a right and slimming fit even for my large frame. My problem is material, it is pure synthetic, it is not comfortable to wear especially in hot summer day. Why specify cotton, when it is pure polyester. I would gladly pay 10$ more for the same dress with right material.
Thank you very much. good goods.
It came before the deadline.
Very good! Thank you
It's the third suit of these I buy and this time the fabric came different, like costume, it's not bad anyway.
Very nice dress finished and clean work. Thanks to the store
Good dress. on og 100 from 86 about 100
Cool, pleasant to the body, sexy))) thanks to the store.
Good store and recommended and good product
The dress is not a dress, it is a long T-shirt, and cotton there is only a percent ten, the rest is synthetic, to the body sticks, in the summer I think it will be hot.
Great dress, thanks!
Stretch I like it
It’s really cute and very good material, u will upload a photo as soon as I wear it.
Compatible with description
Too thin, I thought it was cotton and it's lycra. Looks like a pool dress. The color is not as Burgundy as it is in the picture, it is more red
The material is good. But malomerka
Shorter than the photo and different cut
Más corto que la foto y corte diferente
Quality is not bad, synthetics but pleasant to the body. the lines are smooth, sewn well. at 46 size ordered L, came up perfectly. delivery fast, on the package store indicated the understated value, tracked the parcel all the way. thank you to the seller.
Corresponds to the description
Same as in the photo very nice and quick thanks
Dress very pretty and well cut, satisfied with this purchase
Good relationship price quality
Beautiful, shipping fast
Very nice, quite stretchy so I suggest to size down
Pretty fast shipping
Very nice size is perfect
Beautiful I recommend 100% thank you