We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (184) |
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4 Star (20) |
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3 Star (10) |
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2 Star (0) |
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1 Star (0) |
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They're just like the picture, very nice and comfortable. Ask for your number that fit perfectly
Everything is ok but take size smaller
In Krasnodar the parcel arrived in 2 weeks, the size 37 is the same. the quality is satisfactory. the color is not red, but such as in the photo. I'm not happy with the color.
Delivery exactly a month, along with tailoring (asked for Blue to do not beige, but black sole), sending and delivery-good... But! Many sloppy lines, stitches, material-bad! On Black it would not be noticeable, but on my seen, only in the evening a couple of times it will be possible to walk. And the runners with zippers are different-on one for gold, and on the second-Chrome (((upset in general, but the communication with the store liked, but the Masters would pay more attention to quality, do not need a suite for this money, but it's not a matter (((
Same as the picture
I loved-product as indicated. I never get my boots in and less on my number, I 've ordered a bigger number, my foot is 28 and I have ordered 29 cm and entered perfectly with heel, instep and twins up to the thigh, they're a pass. I had my doubts that they were worth me and they are a wonder, touch and quality. The article arrived perfect and fast. I 'd give him 10 stars but he won 5. very good store.
I have a 38 and I ordered a 39 for the opinions of other buyers but I have big ones, I should have asked for my number because they really carve well. Good quality and what they look like in the photo. It took about 3 weeks to arrive
As in the photo of the site only problem delivery that takes a little too long otherwise cool
Como en la foto del sitio, solo la entrega de problemas tarda un poco más de tiempo, de lo contrario genial
Very nice and warm. Ideal to wear in winter!
Muy lindas y abrigadas. Ideales para usar en invierno!
The size was a little big. I returned it and get refund, easy and quick, good store.
El tamaño era un poco grande. Lo devuelta y recibo un reembolso, fácil y rápido, buen vendedor.
According to the photo. Good quality.
Boot was extremely cute, but made with such terrible fashion!!! The minute I stood up the heel came completely off. Mind you, I'm 159lb
Shoes super, I 36 and such zamówiłam, are too large, włożyłam 2 inserts and now fit, not recommend for slim I, can a little fall, delivery fast, thank you and recommend salesman
OK
Nice thank you. Good size usually take a 7.5 and I ordered a 7.5 and fit perfect. I have slim leg and fit perfect.
Super. But disconfortavel.
Beautiful boots!
good quality for this price
amazing
1000 stars
Wow too much in love with my shoes .. I am very satisfied .. Delivery on time.. Good value for money. Thank you store
Very nice as it the fotto
Very beautiful color corresponds to the description
My daughter loves the boots! She has a 26 inch circumference thigh and they came mid thigh.
¡A mi hija le encantan las botas! Tiene un muslo de 26 pulgadas de circunferencia y vienen a mediados del muslo.
I loveee them!
All is well) but disposable) for photographing
Todo está bien) pero desechable) para fotografiar
Perfect
Perfecto.
Delivery is fast, look good, on foot 26 cm, size 10 is a bit too big, but not critical
Las botas son buenas, con un forro cálido
buen producto muy contenta con la compra, pedirá en otro color, satisfecha y contenta
¡Hermoso!
Poor quality boots. It's very difficult to walk.
Boots fire! I recommend
¡Botas de fuego! Lo recomiendo
Beautiful boot as in the photo even better in real life I recommend them
Cool, stable
The size of the table, looks cool on the legs, nothing sticks out, everything is just super.
El tamaño de la Mesa, en las piernas se ve genial, nada sobresale, todo es súper.
Good product, my wife was very happy
Wonderful boot, very beautiful. Good quality
They fit very well. The order has arrived fast
I'm good, at 24,5 cm 38 to go back to it :) on hudenki outdoor-troshki vinnyi, I recommend :)
Boots are beautiful and elegant. The color is amazing. Fast delivery. I highly recommend. Seller is exceptional and excellent. Thank you very much.
Pts uncomfortable shoe/lift. But pts beautiful on the leg.