SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Forever & Sexy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Tamaño más pequeño que se espera, pero sigue siendo realmente bueno, si tienes muslos realmente TICC no te recomendaría
Ella todavía se sienta en ellos
Remaches de caída
Las correas son muy ajustadas, y con uno ya desatascado botones de metal
Realmente me gusta. La verdad se extiende sobre una pierna corta delgada-deslizarse y apretar, pero se ve bien.
Pero están en las piernas delgadas. Si solo tienes piernas normales, todavía están en la parte superior del arrastre (
Han pasado 3 semanas. En la talla S, muy ajustado. Si estás un poco hinchado, serás como una salchicha)
El pedido se entregó en 3 semanas. Medias sin lazo. No hielo
Pequeño
No está mal, pero las bandas elásticas son muy apretadas, en las chicas del cuerpo o solo que tienen piernas no rectas bombeadas, pero suaves-no lo recomiendo
Estrecho, tamaño 40-42, y tira de la pierna, no me gusta, el paquete llegó rápidamente
Tomar en tamaño más grande
Gran producto hermoso
Con mis 54 kg y el crecimiento de 167 patas se convirtió en salchicha ensartada. Medias muy estrechas, exactamente donde las bandas de goma. En una pierna muy delgada.
Serían 10 estrellas, colocarían las 10
Strap with bow not to set. For stockinged located a little glue.
Quickly came) all as in the picture, except a bow) but even better
Very beautiful! Size perfect have 1,66 weight 54kg
Bien
Knops' qopub down
Stockings are beautiful, it is good to stick without a belt. But there is one big but... they sit well only on thin legs, if the leg is a little fuller, but not very beautiful... The leg becomes like a twisted Ham ..
One button fell off but it’s all good. Glue gun can fix it.
The goods came quickly, all whole. Buttons are golden and really badly glued, one fell off immediately, but this is fixable
Great
Great
On slender legs will be good, otherwise it will bend the leg and it will be ugly. The bow is not included. In principle, I'm happy.
On slender legs will be good, otherwise it will bend the leg and it will be ugly. The bow is not included. In principle, I'm happy.
Very nice quality, as on the pictures.
Quality is not bad, it came for 2 weeks
Quality is not bad, it came for 2 weeks
I have a 46 pants, both hips and thighs, and i measure 1' 75, i can tell q high i'm doing perfect, but wide the elastic tapes up they squeeze me too tight, plus the q studs were glued half of them fell to second use, I'm super happy about this.
I'm appointed a little pit since the product was with with a cut in it and one of the pins was rusted and others with faded color please see photos
Thank you.
Arrived 5 days ahead of schedule, however the buttons were taking off
Love it
Love it
Oooochen cool! I advise!
Oooochen cool! I advise!
Super nice .... recommend this store
The bow that is in the picture is not included :(
All in excellent condition, it was 3 weeks, fast enough)
All in excellent condition, it was 3 weeks, fast enough)
No bow
No bow
Just like the picture, very good quality and the mesh stretch very well, in addition to being very comfortable. I personally don't recommend them to girls with a good leg.
The goods did not come, the money was returned. Thank You
The goods did not come, the money was returned. Thank You
Good
Good for such a price
Good for such a price