SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Forever & Sexy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Lo sentimos pantyhose no vino. El vendedor devolvió el dinero. Si las pantimedias todavía vienen, asegúrate de devolver el dinero del vendedor.
Ninguna mercancía, dinero devuelto
Muy bonito
El pedido fue de 1,5 meses (Krasnodar) y no se rastreó. Ya he pensado que no podía esperar. Las medias son preciosas. No pude resistir y ordené tres pares a la vez. Siéntate bien. Soy muy feliz
El paquete fue largo, un mes y medio. Se puso un paquete con pantimedias en el buzón de correo. Pantimedias que me gustan mucho, el color es tan brillante como en la foto, bastante denso, sin matrimonio ni hilos que sobresalen. Uso la talla 42-44 (xs), mi altura es de 155 cm. Las pantimedias se sientan bien. Creo que pueden estirarse hasta un tamaño de 46-48.
Con el vendedor no se comunicaba, pantimedias geniales. ¡Ven rápido! ¡Gracias!
Pantimedias muy frescas. Dosc grueso y hecho sólidamente.
son geniales, pedire mas
Todo genial, ¡Gracias! Pantimedias buenas
Me gustó mucho mi hija
Todo está bien
Muy bueno
¡La hija está muy satisfecho!
Krasný... SEDI... jsem spokojená (158cm 63 kg) dekuju
Los productos no llegaron, el vendedor devolvió el dinero.
Divertido
Good tight pantyhose, look small, but stretch well, on the growth of 167 sat perfectly.
Thank you! Product corresponds to the description, coloring-pleasing.Size fits
Got very quickly!
It is a pity that very small.
Pantyhose super. Came in 20 days. Whole. Stretch well. The colors are bright and odorless. Track is not tracked
Very short
Ordered 3 pairs, the store still sent without tracking (received by miracle, given that the notice has long been not delivered). On the growth of 178 and 65 kg came perfectly, without marriage, the seams are even, dressed 1 time for the evening, did not break. Tights are quite dense.
Tights are bright and dense (they took blue with pink). My daughter is happy. After washing, the blue half painted with pink spots, which, of course, upset.
Ok
On the growth of 175 a little too small-translucent. But not critical)
Super
Very beautiful and super fast delivery!
nice
Unfortunately, the goods did not come. Seller returned money
Thank you very much to the store. The product corresponds to the full description and price.
Dense, neat, there is a seam in the middle, odorless
As in the photo, thank you
Arrived fast and good condition, good product
Very good... Super quality... Recommend
❤️❤️
The height of 164 and the weight of 60 kg are too small to shine through. Suitable only for very thin.
Come quickly. The pads are bright and quite dense, the quality for this money is good)
One of the best purchases in my life)) dense, beautiful, quality, on the Pope seams truth
Tights are mega
Oooochen soft.
Amazing! Excellent quality, the fabric is thick and the colors are just like on the picture. I'm 164cm and fits perfect, very comfortable.
Pantyhose look beautiful, the material is pleasant to the touch, tight
Unpleasant to the touch of Himos) I do not know how I will wear ) Too thin ..
Tights came after the end of the protection period of the purchase. The store refused to extend the protection. It's good that the goods are all delivered. And could remain without anything, it was not possible to open the dispute. For this I withdraw the assessment. Tights are dense but not such as leggings, it is good to stretch, very bright and saturated color. On our 50-52nd size with a height of 170 cm-came close, but without stretching. In general, I am happy with the acquisition. Thank you.
J'aime bien
Super order Wiecej!!! Recommend
Less than two weeks in Ulyanovsk
I order for the second time. Quality is good
As in the picture-very bright and beautiful, pantyhose dreams!!! Delivery is fast.