SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Forever & Sexy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just as on photo. Note, no belt. Great syrong jeans material. No smell at all. Sent fast but took long to arrive due to local post office. Size as per chart. Recommed! ⭐⭐⭐⭐⭐
Good shorts. Dense, beautiful. The size approached.
Ótimo
Size is too big in product description. Height:168cm, Waist: 87cm(84cm is my exact waist size but I added 3cm as it is indicated in description) so I got XXXL but it's too big for me. Seller is willing to do exchange and send the right size (XL size). She/He is very responsive in messages.
El tamaño es demasiado grande en la descripción del artículo. Altura: 168 cm, cintura: 87cm (84cm es mi tamaño exacto de la cintura pero he añadido 3cm como se indica en la descripción) así que tengo XXXL pero es demasiado grande para mí. El vendedor está dispuesto a cambiar y enviar el tamaño correcto (Tamaño XL). Ella/él es muy sensible en los mensajes.
Size really very small... Take 2 sizes above ....
Very good, I recommend!
La talla L es demasiado pequeña
3XL is égale (equale) XL (us). It 's too small at the legs, but the quality is very good. Its Perry .
3XL is égale (equale) XL (us). It 's too small at the legs, but the quality is very good. Its Perry .
Little ones should have ordered a size and a half more
Very low landing-not convenient
Ordered august 30, came on september 23 in mo. Good shorts, at ot-65, ob-90 sat well. I'm happy, i recommend)))
Ordered august 30, came on september 23 in mo. Good shorts, at ot-65, ob-90 sat well. I'm happy, i recommend)))
Satisfied with the product, I took an extra size. The only problem is that the shorts are cut strangely.
Malomerki. It is necessary to take a couple of sizes more
Cool shorts. On my ob 95 is not enough, i love more freely. Delivery is fast. Thanks to the store.
Cool shorts. On my ob 95 is not enough, i love more freely. Delivery is fast. Thanks to the store.
All approached 44 rr, delivery less than a month to mo1
All approached 44 rr, delivery less than a month to mo1
Shorts sewn with thick, porządnego jeans, recommend. I wear size L kupiłam shorts XXL are butt, mogłam buy about size bigger.
Shorts sewn with thick, porządnego jeans, recommend. I wear size L kupiłam shorts XXL are butt, mogłam buy about size bigger.
polecam
polecam
sizing was good. fit but were a bit stiff.
sizing was good. fit but were a bit stiff.
El tamaño era bueno. Se ajusta pero era un poco rígido.
Size m as i requested. But it's still fair for a size 38.
Very low
I love how quickly you send me this product and the quality too. Recommended 100 for 100.
Me encanta la rapidez con que me envían este producto y la calidad también. Recomendable 100 por 100.
Shorts are just super. But unfortunately they are small. I ordered m but they are very small. I will order for a larger size. Maybe even two sizes larger
The parcel arrived in 11 days, but the m shorts were too small for size 42, the volume of 90-you can walk, sit inconveniently, the seams are drunk. I did not like the cut, between the straps the edges protrude.
The parcel arrived in 11 days, but the m shorts were too small for size 42, the volume of 90-you can walk, sit inconveniently, the seams are drunk. I did not like the cut, between the straps the edges protrude.
The quality is excellent. Sit well. I'm 48 size small. My daughter is great. Well and qualitatively sewn. The combination of price-quality is beyond praise. Delivery 2 weeks .. thanks to the store. I recommend. Product quality
The quality is excellent. Sit well. I'm 48 size small. My daughter is great. Well and qualitatively sewn. The combination of price-quality is beyond praise. Delivery 2 weeks .. thanks to the store. I recommend. Product quality
The model of shorts that i ordered (color 3) in color differs from the picture in the photo, which upset me very much. Shorts came dark blue, which does not match the picture. And even with the size i was mistaken, it was necessary for a larger size ((
Perfect size, good quality.
Shorts fit perfectly. On ob. t 80, ob. b 102 xl. Just like in the description.
Shorts fit perfectly. On ob. t 80, ob. b 102 xl. Just like in the description.
But too big taken the size in relation to the table I should have taken smaller
Very beautiful
Too small can not tie the shorts
Demasiado Pequeño no se puede atar los pantalones cortos
Perfect! perfect!
Perfectos!!!
Same as in image
igual que en imagen
Way too small
Demasiado Pequeño