SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Forever & Sexy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Waist 75, hips 102 took L, but XL would be better, in my opinion.
Fasteners only for thin stockings. I needed garters for fabric stockings, will have to redo the clasp, this absolutely can not hold them. The material is pleasant, beautiful. Size take one more, I have a waist 63, took L, just, but only on the extreme clasp. The straps are not too long, you could take XL and button on any. In general, the product is good and corresponds to the description
At the waist 67 is better size m to take, had to stretch)) belt super) I recommend
Thank you product received
The picture seems better. Stitched crooked right in the middle and it's noticeable.
In Russian 52-54 took 2HL. Freely, you could take less. Well pulls all came in working order neatly sewn. Came for a month. With the store, everything was not monitored.
For such a price everything is just fine, there are no protruding threads, silicone fasteners are quite strong, satisfied with the goods)
Steep, very neatly sewn, sit perfectly! Shipping fast 15 days! I'm delighted!
The goods are good but at 86 waist, XL oceeen is small .. 48 size I did not fit. I'll give to someone
Come quickly.
Delivery is fast, came in integrity. The goods are happy! Threads sharpen a little, but not critical!
Came schvidko, for 22 days. Yakistu priyemno zdivovano. On the rose S zamovila M-did not lose.
Very very beautiful!
Very cool belt for stockings!! My size is 48-50 Russian, ordered XL, everything is fine, came up. Sat tight. The color is saturated, beautiful, as in the photo. I recommend the product and the store. The seller as a gift put socks :) the parcel to Moscow was a month.
Come on, rocket.
La buena mano de obra parece más cara. Tabla de tallas correcta. Mi esposa y yo estamos encantados. Todo lo mejor y un feliz año nuevo :)
Wow product very high quality.
Parfait
M-Ka is too small
Good belt, came up
Everything is qualitatively done. In the store is 1.5 times more expensive. Before St. Petersburg the parcel was a month.
Dense material, pleasant fabric to the touch. Ordered to Novosibirsk 11.11, came 25.12. I did not communicate with the store.
Quality is super!!!!! Size guessed. I recommend. Delivery came sooo quickly. Madly liked it
Very good, shipping 12 days, item quality, size C to 160/50 Super
Very beautiful belt, the size is accurate, the quality is excellent. Package was a month
I liked it very much, it's very sexy I'm sure I'll buy another
It's a pity, but the goods did not come... returned the money
Good. Look beautiful
Bueno. Se ve hermosa
Everything is fine!
Very long went belts for stockings, months 2. beautiful, at the waist 64 cm on the last loop fastened. I ordered 2, and in both belts one clasp is not correctly sewn) Well, you can catch and fasten, but it can not be noted)
Very nice
Quality is good, fastens, stretches a little, very comfortable. No protruding thread, was well packed.
Excelente, el encaje es suave.
Los productos se enviaron rápidamente. Fue a Moscú durante una semana 3. Bien embalado. ¡Me gustó todo!
Todo llegó. El tamaño se ajusta perfectamente
Los productos no llegaron, pero el dinero fue devuelto
Muy bueno
¡Gracias! Me gustó todo)
Ropa interior roja color rojo no coincide con la Liga de color rojo, considera comprar esto como un paquete. En general es un buen material
No es tan malo, las ligas son bonitas, era mucho por ser y mejor para 300 rublos bajarán.
Excelente cintura 60
Muy buen cinturón, todo se produjo
Very small
Muy pequeño
Perfect as described and actual photos. I loved it.
Hello, everybody! Ordered 11.11.19 took 14.12.19. And so, girly, on my waist 69 cm belt sat just below the navel (2 cm) buttoned on the deepest (first) hook. If you fasten on the last then sits on the hips. Quality is satisfied. I have not worn a belt yet, but I think that problems should not arise. If you want to wear exactly at the waist, then I advise you to take on the size, or even two less. In Novosibirsk, such a belt costs at times more expensive. I advise the store, I put five.
looks beautiful
The goods came in a month, the quality is good. I ordered the size M, I wear s-it turned out to be a little bolshevat, not scary. No smell, packed well. I recommend :)
The goods did not come. Opened a dispute, returned the money.