SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Forever & Sexy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrived defected but a refund received
Excellent store!!! Item as described!!! A+++
I probably should’ve went up a size because my boobs are slightly big but other than that it fits perfectly
Good
Passt prima!
Good workmanship, beautiful fabric, fine fit.
Very small, I love it, I arrive fast I will still buy, ideal for a white thong
It was 2 months. with the size did not guess.
Ok
All Perfect!!!
Normal, but alas not fitted (
I wear a size small, so I ordered a small. It's more like a snug medium, somewhere between a small and medium. Not exactly what I like as far as fit is concerned. The dress is sexy looking though.
Great good size
w
Jaime well according to sexy description
Net as in the photo I live in Cameroon and the dress came 26 days before the scheduled date
Perfect I recommend
God but reaaly short. Need pants with it but boyfried liked it. Elastic material
It's super sexi I loved it
On the big chest only
Great quality, but doesnt not fit that perfectly as on picture - BE AWARE.
Not bad at all
Lack of finish, I have the underarms that bathe. So it's not too pretty. But if we touch a little sewing it should not hurt this past.
Size produced angle greater than four. One size bigger when you order to watch is a good looks to be off.
Good product
Good product
Not bad quality price
it was to short for me
Excellent store. Highly recommended.
For such money a cool dress. Another reason for your wife to.
As described
As described
A little too small breast level. We can see my teton. I have to straighten it every time
Slighty different color but dress is fine.
Slighty different color but dress is fine.
Very short, the quality is bad.
Very short for me size Q Mido 1.62
It’s ok. Cheap fabric. Maybe I can fix it. Little too loose in breast area....I’m not shy with my body but this is nip slip every 10 seconds
It’s ok. Cheap fabric. Maybe I can fix it. Little too loose in breast area....I’m not shy with my body but this is nip slip every 10 seconds
Very small
l'article me vas a merveille merci
l'article me vas a merveille merci
Just a little big
very goog
Not as cute as the picture, but it’s ok
Not as cute as the picture, but it’s ok
Great dress. On the growth of 175 very short
The dress is a little to short and am 5’3 and got a small one but still a decent dress for this price
The dress is a little to short and am 5’3 and got a small one but still a decent dress for this price
The dress is almost like the photo as well, although I asked for size S, the waist does not fit well as it does in the photo. It's wide.