SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Forever & Sexy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Finally my harness came in!! I needed this for a shoot I’m planning in July. So happy ! Gotta fix it up better once my shoot start but satisfied with my order. Came just in time.
Everything corresponds to the description of the goods
Cool Portugal. For a very long time could not Deal with her. Although at 42 size some straps are larger. But it is not critical
Very nice, you can adjust almost everything, the "skin" is comfortable, although it has smell. I like it pretty much.
Good Portugal
Good belts. A little long, but better long than short.
The belts were a lot thiner than in the picture
Good set
The goods came quickly. As the picture shows. The bottom is adjustable and sits perfectly, but up can be slightly too big, and either wear with a push-up, or punch additional holes for fixing. There is a light smell both from the skin product, but it is not felt at all.
Great
As in the description
The parcel came quickly, there is no smell. Thank you to the store that so quickly and promptly all I'm happy
Despite the fact that I ordered twice, the goods went 4 months! Waited, all as in the picture, the straps are good, dense, I was satisfied with the order received. The store replied, the first time within a month the goods were not sent, as a result returned the money. I ordered the second time, again a long shipment, but the result is excellent. Order boldly, the growth is fully adjustable, the straps can be remade. On the legs-very full of girls neat, can not fit.
I fell in love
Very beautiful
I am satisfied with the product.
My husband is happy. I attach the photo and allow me to masturbating.
All as in the description. The skin is soft. There is a smell, it will fade and there will be norms.
Pretty soft and stretch
Chic, everything is perfect wife is happy and I
Thank you, it's okay.
Very good set for your money)))
It came for a month) everyone is happy-soft leather and velvet back belt
Norms
The size approached, the straps are soft, there is a little smell of leatherette.
Very good product, I am very satisfied.
Very sexy!!!Love it
The product has not yet come, waiting for it
Not exactly the exact match with the picture. But. I'm happy, very cool, in the belt one had to make an additional hole, which is fastened at the waist from the top. The rest is fine))
Interesting thing, straps need to tighten
Very good Portuguese. As in the photo. In my 44 size some straps had to be cut, their length is enough for large volumes. Looks very decent.
Doesn't smell bad, very good made. It takes some time to figure out how to get it on but it's worth it.
Looks really well, came really fast, only thing was a bit too big for me, cause I’m pretty short, but I made some extra holes in straps so now it’s good
As in the photo. Shipping 2 months
Excellent)))
Great very happy with the product
Perfect! Compliant product, delivery times respected, very satisfied
Just like on photos. There are ugly smell, but it will disappear.
Exactly as shown in picture came to the uk writhing 2 week very happy
If the chest is small, then the straps are a little long. Shortened everywhere herself. And so excellent
I am very pleased with the store and the goods! To Tver exactly 2 weeks. Track tracked☝Recommend!!!
¡Estoy muy satisfecho con el vendedor y los productos! Para reducir exactamente 2 semanas. Seguimiento de pista☝¡Lo recomendamos!
Cool things)
All is well, thanks to the store for the fast delivery
Super!!!
Unbelievable!!!!
¡Increíble!
Good material and has a lot of holes in case your weight changes you know it's gonna look good
All Super! thanks
¡Todo súper! Gracias.