SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Forever & Sexy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Gracias, todo bien
Excelente, tal cual como en la foto recomiendo al vendedor
Divertido) el paquete fue a Moscú durante 4-5 semanas. Gracias vendedor
Aún no lo he usado. Se ve muy bonito.
¡Tan bueno! Pedido más :)
Sexys
La mitad llegó y es como en la imagen. Todo rastro y llegó rápido.
Los diamantes de imitación son muy bonitos, lo más probable es que se duerman, pero por una vez las normas, fue un mes para la región de Moscú. En general, soy feliz
El vendedor es bueno, El paquete llegó muy rápidamente. Las medias son buenas, pero una vez.
Normas. Las lentejuelas se quedan dormidas, pero para "nuestro negocio" serán suficientes para un par de veces
Son hermosas! La descripción exacta y envío súper rápido, encargaré más
¡Todo como en la imagen! Todo súper
Todo está bien
¡Chicas, Tómenlo y no lo crean! Son irreales * --- * muy agradables para el cuerpo, suaves. En la luz brillan muy bien: 0 llegaron antes, creo que no tendrán tiempo para el año nuevo. Solo una bomba, muy satisfecho. Las únicas moscas negativas pebbles, pero es como si estuviera claro) la foto no transmite el resplandor desafortunadamente.
Bien
O superior
¡Todo llegó! Excelente
Shvidko, ¡ve a la clase!
Super, caminó alrededor de un mes, los diamantes de imitación no se deshacen
Pantimedias divertidas, gracias
Are beautiful. Some sequins odpadły when setting up but worth. recommend
Came very quickly. Wife is happy, I too!!!
Cute and beautiful
Nice product
Tights went 3 weeks to Ukraine, all as in the description, the stones fall asleep, but this is already clear
To Voronezh 3 weeks. The description corresponds. The size approached. I advise the store.
They are stunning!!!! I advise everyone.
Super tights! came in 10 days to Vladimir Region. all straziki in place, nothing fell off. let's see how they will be in the sock.
Very beautiful. i have rhinestones, just need to wear neatly! for height 173 excellent! came quickly!
I arrive in 1month, well packed, as the description, the store is recommended.
Consistent with the description but sequins odpadają.
The goods came mega quickly. The quality is excellent for such money. I recommend
Quality is good, look beautiful
During putting on, the rhinestones flew off, but a little. Stretch well
Good
Super
Very nice!!!
Everything corresponds to the description, the only of course straziki quickly fly off. The parcel came early and put in the mailbox! Satisfied with the order
Pantyhose came quickly, rhinestones crumble, but not much))
The item corresponds to the description of the store sent the goods instantly and after 12 days it has already arrived to me. this is the fastest delivery in my life! That would all the sellers on Alika also worked, the store and the seller plus
I'm happy) stockings are excellent, looks very sexy
Cool pantyhose! Not bad stretch! I liked how shiny) I recommend!
The goods ordered 12.10, arrived 23.10. I think that very fast delivery, I did not even notice how the goods went. Comments that the rhinestones fall off-fair. They really fall directly from pantyhose, but I did not expect more. The very quality of pantyhose is good, I'm happy. Sit perfectly, in my 2 size Village chic. Actually, I recommend the product. It is unlikely to be put on more than 2-3 times. In the nearest time I will wear 31, then I will add a tip, I will tell you how strong they are there)
It took a long time, thought lost on the road
Cool
Excellent pantyhose, I was pleased: 3
very very good as always.. thank oyu so much .. ;)
Delivery to Omsk took about one and a half months. Thank you store!
The mesh stretches well, on the leg look nice!!!!
Bit fragile, some stones feel off but really worth the price, nice looking at body, possible to stretch