SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Forever & Sexy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful and very good quality, took a little while, but all very well.
Good quality. For parameters 85-64-87, the size XS perfectly fit.
The quality is excellent, but the chest with the cups does not fit
All as in the description, a decent dress!
Todo como en la descripción, ¡un vestido decente!
The delivery was a parrot, another parcel came. The messages were answered, quickly sent another and quickly delivered. Everyone is happy, I recommend.
Size M. I really liked the dress.
It's perfect and of great quality, I love it.
Dress just fire!!! It came for 22 days in the Orenburg region, the store answered all questions, one minus the straps do not hold))) (this is fixable).
The dress is just fine, the quality is on top. Delivery to Kurgan took about three weeks. On my parameters 89-61-93 took S, but it was necessary to take M. Behind the skirt there is no cut, which causes some discomfort when walking, but in general everything is fine
Just great!
¡Simplemente genial!
Dress pts long went, bought on sale 11.11. It was not the right color! took the size m, but it would be possible with, so the bust looked better, but upset the big tightening right on the front of the dress, I'll try to fix it.
Very pretty dress stretchy and good quality Small could have worked too as I have a small bust happy with it store replies quick and helped with this would recommend thank you seller for everything
Dress-just chic!!!! The quality is very good and the size matches!!! My best buy!
It is equal to the photo, same length as it looks and fits perfectly to the very elastic body, little breast space brings is ponja to use without bracier, very good quality really but consider ordering with 2 M is minimum anticipation, slow shipping
I loved it, favors the figure
Very good quality suit and with nice detail. Fully recommended
It's very nice, very good communication with the store, very attentive and the v is tid is very nice
I ordered the dress on 11-11 with an offer and a week they hadn't sent it to me, I talked to the store and told him I needed it by December 31st. The seller did everything he could to give me the dress in time and so it was. The dress is quality and weighs, the zipper is invisible and has a clasp up. I took an M and it's a little big on my waist, but it's not appreciated. My measurements are chest: 88cm waist: 72cm and hip: 97 cm.
The dress is just super, sewn well, wear size 50 village is perfect, the quality of the fabric is very good, elastic and the mesh on the dress also stretches elastic! Thanks to the store came just for the new year! Delivery 25-30 days
I ordered the size S, the village on the figure. The dress is very sexy and emphasizes all the dignity and shortcomings of the figure, so only for thin girls. In such a dress without attention definitely will not stay)) With the store did not communicate, but sent on the same day when ordered, it came in 2,5 weeks. Taking into account the discount on Black Friday and the seller's coupon the dress cost 880r)
Prefect, such as the image secured purchase
The dress is interesting. On the parameters og 96, OT 73, OB 105 took M. The Cup of the dress is very small, sewn her cup from her bra.
Platia just super, dense, duzha efectne
Chic dress. Fast shipping.
love this dress
Me encanta este vestido
Good quality, bandage fabric, recommend
Received in 40 days, but because of the Customs who seized the dress, the store returned a dress. Congratulations to the seller who is very professional. For the quality of dress nothing to say, it enacted beautiful and goes very well for 160 cm and 59 kg. I highly recommend the product and the seller. I still put 5 stars for shipping because it came quickly after the second shipments
lovely
On my little CeCe the bodice sat down badly. I'll give a friend with a track
En mi pequeño CeCe el corpiño se sentaba mal. Le daré a un amigo con una pista
Perfect very good quality, looks like an expensive product. Too bad I'm a little loose it's very elasticated, I'm size M and I buy an M. Buy one size less!
It's exactly the size neither smaller nor larger!
Igual Q photo
Will try, came in good condition fabric very thick, well packaged, no damaged. VERY satisfied with the product.
Quality excellent. Really beautiful
Dress as in the photo.
Og-92, ot-71, ob-95, the size of S came well, the only thing in the chest is a little frayed, I think, I will remove the iron and will be excellent.
Dress for this price is chic! There are certainly shortcomings in the form of protruding a little cups, but almost imperceptibly. I don't like the straps, I'm gonna cross them. Dress bandage, the fabric is pleasant, the cutout for the brave) on me the size s at the top was a little more, the chest does not hold much... Of course the chest would be a bigger size))) in general, I'm very happy! Thank you!
The dress is cool, as in the photo, only without satin ebb. But there is one but!!! Places where the straps are sewn in front and behind on the front side are painted with a blue handle ((after one wash did not wash off (I hope another pair will go away (
I will send picture this was soooo cute and nice package no smell
Dress received
Very beautiful, good quality
The dress is just super.
perfect
Perfecto.
Chic dress. Worth your money, definitely. The cut is good, there are no protruding threads anywhere, size in size, dense fabric.
Beauty. Recommend