SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Forever & Sexy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love it
Very fast delivery, less than a week. Fit perfectly, exactly as described
Absolutely love this!
This dress is gorgeous. I highly recommend
Everything is perfect and fast.
Well, like that! Decide for yourself. I do not know whether it is erased or not. And in general, not bad...
Very good dress. Recommended!
Good
Very beautiful
super perfect... im 1.67 cm weight 57/58 , took medium. very fast shipping. love it.
A good dress, the buddies are twitched, which is very convenient, the dress stretches around the figure. You can wear without a bra, the cups hold the chest well. I'm a davolna purchase.
Threads do not stick out, the seams are even and the color is beautiful! Size M ideally approached the parameters: 90, 75, 97
Amazing dress super fast delivery
I did not like the bust, there is not enough reliable fixation of the chest. It is necessary to redo, because the fabric in the chest area is very delicate then the problem is to find the master and accordingly the price of work. Plus tightening on the front side
Chic dossier dress!!! XS sat on me as a needle on 85-62-87 height 162 cm. Only the chest would be a little more, and so everything is OK. Stretch fabric, everything is neatly sewn. In it you definitely will not remain unnoticed;) The dress is definitely worth its money!
This dress is a must have. Live these prześwity are not until so wyzywające.
It's exactly the same as in the photo.
I ordered the size s on the table, it was very large
A beautiful dress is perfectly sewn, the threads do not stick out, but the neckline does not hold at all and the sashes are some butaphoric.
The dress is cool, but the size is clearly not Xs, the top of the dress is large, the bodice is huge, the small chest is not suitable. The transportation was canceled, the store sent the parcel for the second time, as a result, the delivery is almost two months.
Size too big to go do a retouch
Dress goodly, but bust could be better contoured because splaszczaja bust.
Very very nice... Perfect material and streching... Love it
Unfortunately, the dress did not come before the new year, although it ordered more than a month and a half. The dress itself is excellent, the village is perfect. On the parameters 93-68-98 took the size m.
The dress is good! At the seams of the mesh fat spots, it seems that the sewing machine flowed, the smell of technical oil, but when I tried on the dress, the body is not noticeable, the mesh stretched and the stains are not visible! I hope that washing will help! The figure sits perfectly, my husband liked the dress! I put 5 stars, in general, I'm happy with the purchase!
Cool dress. Of course who has sides and Tummy, do not pull well. But for money fire. The harness is adjustable. I advise you. It only took a long time.
Take 2 sizes above because it is small
Very beautiful and spectacular dress. The truth is the fabric is very thick. For disco will not work. thanks to the store.
All in principle as in the description, but the bodice is some kind of raw, flat and straps when you pull up do not hold
Same as the picture. Perfect size.
THE dress is exactly as pictured (taking this glitter satin), my was in pink and I loved the material, the fabric .. Demou to arrive due the turmoil holiday, was a great purchase Indicate very.
Really beautiful :)
The dress as a whole is good, the only thing in the hips is more and on the chest cups are made so yourself, too stick out iron insert, maybe for the big chest it is normal, but for the little one looks not very, it would be better to make bones, it's a pity that they missed this moment, at a height of 155 cm knee-length
Great dress! Skirt fabric is very dense! At the top of course there was not enough such effect
Value price nothing to say
Dress Super! At 85/65/95 the village is excellent. Thank you.
Very cool dress! I advise everyone!! My parameters are 88/70/98. The fabric is very dense, bandage! Quality at altitude!!! Photo later
Size s pr 1m79. The dress arrives a little above the knees so really top. Thick fabric and perfect fit. Neckline a little deep that does not really hold the chest but it depends on the chest circumference. My 90c is properly highlighted. Classy dress, with a sexy tip. I saw identical ones at other stores at lower prices but their fabric is made of shiny polyester (faux silk) and their dress looks like a nightie too short. Do not get caught and buy it from this seller. Big delivery pb: ordered on 11/11 and received on December 27...
Hermoso
The color I asked is not correct
el color que pedi no es correcto
Very fast shipping. On the parameters 88-60-90 I ordered the size XS and is completely satisfied with this, it is no longer exactly necessary, the village is perfect, no leads and no extra strings. The product is fully consistent with the description, I recommend to order
The product is individually the same with the visual. No any deformed. The store concerned, but the cargo took a little longer. I recommend :)
Delivery to Minsk month, the dress is excellent!
It took a long time-more than a month. the quality is excellent, in the chest a little did not sit... and so the bomb.
Excellent dress, but pancake, on the advice of the store ordered the size M, and it would be worth ordering the size s. on the parameters 86,66, 96, in the chest blackish, otherwise nothing like, and it seems that it would be possible to size smaller, so that everything fits perfectly. Well, OK delivery somewhere 1,5 months to the Novosibirsk region, taking into account what the order was made on sale 11.11
Excellent dress, tight. Sorry in a cup of bones no
Beautyfull, good quality
The dress came in perfect condition, without hooks and protruding threads, delivery Long ordered 11.11 came 27.12
Top quality, perfect dress!!!