SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Forever & Sexy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Suit class! Zamovlyala S-M rosemir. My parameters: 85-72-85, sight 162 cm, VAGA 50 kg. Everything was going on. Mittens, bodys, panchokhi, trusi, our Buli bag in the okremi stump. Everything was fine, the threads do not wash, it smells normal. Seller podharavav stringi. Uncle. Zamovlyala set 4.12, otrimala 25.12. Actually, jakbi Buli is a breakthrough for inserting pushap. In my little chest and looks flat. I will zamovlyaty silikonovi pushap-tabs. Obachimo, Yak will be worn. Seller recommend!
Fire
Fuego
Very good my wife does not try my very good quality
Very quick and good Workmanship
Zajebiste. Recommend 100%, wife looks very sexy. Quality very good. Very fast delivery around 2 weeks.
Delivery was bit later than expected because there were problems in zenghou not related to the supplier. He communicated this very Well. really happy
La entrega fue un poco más tarde de lo esperado porque había problemas en zenghou que no estaban relacionados con el proveedor. Lo comunicaba muy bien. Muy feliz
The product came for 24 days, upset only one lack of cap since I paid the order for a full set, very pleasant to the touch, so I recommend
Super quality, no smell, no thread stick out
The store is sociable, up to Mo 1 month, the quality is good. At 170, 44-46 the village is fine. Pleasant to the body, there is no discomfort anywhere. Stockings are normal, large mesh, top without silicone, sock-thick insert, gloves norms, panties too. A little upset the lack of a cap, although ordered and paid for was the option with her. The seller promised to return some of the money .. But I recommend to purchase.
All is good as in description suit
The product is excellent!!! Quality is super!!!! Also nice gift put, cute pink thongs))) the product really liked!! Full delight!!!
OK
OK
Nice quality. The collar is deformed due to careless packaging, though :-( Shipping - timely.
Nice quality. The collar is deformed due to careless packaging, though :-( Shipping - timely.
The suit is good. Quality is also satisfied. But i'm too big
The suit is good. Quality is also satisfied. But i'm too big
The costume is very classy, my husband really liked it when i dressed it, super thanks
The costume is very classy, my husband really liked it when i dressed it, super thanks
El disfraz es muy elegante, a mi marido le gustó mucho cuando lo vestí, gracias
As on the picture, received in 15 days
Nice item and it's quality. Thanks.
Nice item and it's quality. Thanks.
The quality is excellent, sat perfectly, thanks to the store, i like everything! Can not attach photo :(
The quality is excellent, sat perfectly, thanks to the store, i like everything! Can not attach photo :(
nice
Good morning friend (a) the package arrived well and this excellent thank you very much
Good morning friend (a) the package arrived well and this excellent thank you very much