SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Forever & Sexy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bueno
Bonito
Todo bien
Todo ok, gracias
Con un alto crecimiento superior a 170 cm. El elástico es un poco apretado. En general, sobre patas delgadas)
Falta de tamaño
No hay ningún problema. Rápido y como se describe.
Todas las reglas.
Delicado
Bueno
Las medias son excelentes. Muy sexy). Es malo que mi esposa y yo los rompimos en un arrebato de pasión en la primera noche). Ven rápido. 15 días
Bien.
Esperamos poder usarlos. Gracias.
Me encanta
Very happy with the product, looks nice and is of good quality.
I like it.
The goods did not reach, but the store returned the money. For honesty 5
Good quality
The description fully corresponds to the description of the store, the stockings are very beautiful, the quality is excellent, the seller quickly sent the goods, without delay! I recommend it, and wish your store prosperity!
The sock was with a small hole
Everything is fine
As pictured. Very happy
Good quality, fast shipping in Ukraine. Thanks!
Very comfortable even on full legs
Gorgeous My wife, and me, loved this!!
Everything corresponds to the description!!!
Stockings are suitable for tall and with full legs. Beautiful, come whole. Thanks to the store.
Nice
The shipment was the same day. The goods came very quickly, for 2 weeks in Ukraine. everything is fine, the size approached. All as in the description and quality is good. Seller recommend 5 stars)))
Great product
I bought my beloved .. and did not regret
Very beautiful.
Packaging good arrived on time
Thank you. Fast shipping. Stockings as in the photo. Quality is good. Only the rubber is dense. On a thin leg.
Very nice
Thank you! the goods came quickly
Have a resort in the line between the lingerie and the stocks, my legs are big so, looks bad and extremely tigth in that place... So sad cause the stockings are perfect but unwearable for latin thighs....
Was very beautiful, but tore very easily when I tried put it on.
Super sexy
Norms
I'm good, I'm good with opium.
Just a little more budgeted to arrive.
Good stockings, thank you ..
That's what I asked for.
Good quality, for its price Super!
it's ok.
All as in the picture. We drove to the MOS region for 3 weeks. T K took from one store several different pairs of some were in factory potatoes, others in a simple bag. Elastic bands are even, the seams are longitudinal on the leg, there are no hooks. The density is 15-20 den. I can not say the size yet, I will post the photo later. Minus these stockings-creepy ribbon-straight mourning))) I will replace it with a simple black will be more elegant
All as in the picture. We drove to the MOS region for 3 weeks. T K took from one store several different pairs of some were in factory potatoes, others in a simple bag. Elastic bands are even, the seams are longitudinal on the leg, there are no hooks. The density is 15-20 den. I can not say the size yet, I will post the photo later. Minus these stockings-creepy ribbon-straight mourning))) I will replace it with a simple black will be more elegant
Come quickly. The quality is very cool!!! Very satisfied.
Stockings are cool, walked a month to St. Petersburg I'm delighted.