SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Forever & Sexy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods are good, but the store sent the wrong model
super cute and versatile. you can take off a lot of parts if you wanted
The material is soft, pleasant. The size is excellent, adjustable. Great thing :)
El material es suave, agradable. El tamaño es excelente, ajustable. Gran cosa :)
Well, Rebecca. The thing is beautiful, just bomb. But she came to me with weak fasteners. For a long time I tormented and found a way to make them tight to keep stockings well. If what write in a personal, I'll tell
Everything is fine, already fried his C #. It came in 2 weeks. Kazan.
Food from pleasure!!!! Very cool. The quality is super, for such money!!!!
Food from pleasure!!!! Very cool. The quality is super, for such money!!!!
love!! you can remove the straps and just wear it as a garter too
love!! you can remove the straps and just wear it as a garter too
love!! you can remove the straps and just wear it as a garter too
Opis product is not accurate, one pair of straps do not fit the protection
El producto Opis no es preciso, un par de correas no se ajustan a la protección
Opis product is not accurate, one pair of straps do not fit the protection
Quality and delivery pleases
Quality and delivery pleases
The product is very good, on the straps the areas that have skin contact, it's soft, not being tailored to one @'s body is one part longer than the other but not it's a problem. And the shop guys, super good to attention and i get there in a good time.
Esta muy bueno el producto, en las correas las zonas que tiene contacto con la piel, es suave, al no ser a la medida del cuerpo de un@ queda una parte más larga que la otra pero no es un problema. Y a los de la tienda, super buena atención y llego en un buen tiempo.
Very good quality
We like
We like
Absolutely in love! Its a super cute harness and once you figure it out, it’s great. Wouldn’t recommend any other one :)
¡Absolutamente enamorado! Es un arnés súper bonito y una vez que lo descubras, es genial. No recomendaría ninguna otra :)
The product quality is excellent. The leather is very soft and has no smell. Delivery was as predicted by tracking.
The product quality is excellent. The leather is very soft and has no smell. Delivery was as predicted by tracking.
La calidad del producto es excelente. El cuero es muy suave y no tiene olor. La entrega fue como se predijo mediante el seguimiento.
Qualitatively executed. Beautiful. But, the fasteners do not inspire special trust, would not break
Qualitatively executed. Beautiful. But, the fasteners do not inspire special trust, would not break
Artificial leather is very pleasant. All adjustable
Artificial leather is very pleasant. All adjustable
Just fire!!! I liked it very much. Delivery is fast. Quality is super. Neither anywhere falls off. Adjustable. Even for a full girl the norms will be. I have the size 42, s. I ordered a cat from the same product. Look at him in the store. Inexpensive and all together looks cool.
Just fire!!! I liked it very much. Delivery is fast. Quality is super. Neither anywhere falls off. Adjustable. Even for a full girl the norms will be. I have the size 42, s. I ordered a cat from the same product. Look at him in the store. Inexpensive and all together looks cool.
¡Solo dispara! Me gustó mucho. La entrega es rápida. La calidad es excelente. Ni ningún lugar se cae. Ajustable. Incluso para una chica completa las normas serán. Tengo la talla 42, s. He pedido un gato del mismo producto. Mírale en la tienda. Económico y todo junto se ve genial.
Very good for the price.
Muy bueno por el precio.
looks cute, though expected it to look like in the very first picture. (See pictures I added) the first picture: this is how I expected it to look. Following pictures: product arrived. I am not totally disappointed, just a bit "sad" that it doesn't look as in the very first picture. Please remove first pic, store. (I feel the first one looks a bit more delicate than what it is in real, because the metal rings make it look a bit more "metall"/"rough".) I expected it without the rings and teeth at the bottom end - and the actual garter belt I received looks more like the pictures after the first one in the product description: The second item picture of product description fits actual design. In fact, I first thought I got the wrong one. Teeth will damage belt sooner or later. Quality ok/good. Price ok/good. Nevertheless I am altogether happy with it, will keep it. Delivery: fast. So I give 3 out of 5 stars. 2 off due to teeth/design tiff and tiny flaw. Thank you anyways, seller. :)
Excelent product
Very pretty
Quality is good, came quickly (days 20 approximately, maybe less). Dressed for 20 minutes))) clamp one fell apart, 10 minutes collected-disassembled-collected. In this belt it is convenient only to walk straight, will not bend if there is no stock on the pope, since the material is not elastic.
Quality is good, came quickly (days 20 approximately, maybe less). Dressed for 20 minutes))) clamp one fell apart, 10 minutes collected-disassembled-collected. In this belt it is convenient only to walk straight, will not bend if there is no stock on the pope, since the material is not elastic.
La calidad es buena, se produjo rápidamente (20 días aproximadamente, tal vez menos). Vestido durante 20 minutos) una abrazadera se descompuso, 10 minutos colectados-desmontados-recolectados. En este cinturón es conveniente solo caminar recto, no se doblará si no hay stock en el Papa, ya que el material no es elástico.