SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Forever & Sexy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Awesome skirt, came for weeks 3, at first there was a smell, but disappeared
It smells a little weird but it's very cute, I thought I wouldn't stay but it stretches a little and looks good, I liked it, and it didn't take so long to get here
stretchy material and fits very well. not too short. very cute!
stretchy material and fits very well. not too short. very cute!
For growth of 170 is very short
Too small.
Love it!!! Fits perfectly. So cute! Not too long and not too short
Love it!!! Fits perfectly. So cute! Not too long and not too short
The skirt I stand exactly to my measure 1.54 m and the size of the skirt I have 1 hand above knee
Stiff material but very cute
Stiff material but very cute
Weird material but really good lookin and mainly better for photoshooting than ordinary school day , but really nice once.
perfect
Material very pleasant. Damage, with skirt is very small and short :(
Super cute but wrong size: c
Super cute but wrong size: c
Okay. there are threads, but this is fixable. Thank you!!
cheap quality but makes sense for the price, the cut part is very high!! a bit outside my comfort zome bc i expected it to be lower but still same as pic
Exact product, but I delay almost 2 months to arrive in chile.
too big
Demasiado grande
love love love! so beautiful!<3
It is beautiful and good quality for the price
The parcel came very quickly by new mail. Very satisfied, I recommend. All as in the photo
El paquete llegó muy rápidamente por correo nuevo. Muy satisfecho, lo recomiendo. Todo como en la foto
Quality, of course, average, but for such a price-very super
Very bad fabric but it’s understandable w price looking good. I recommend
Perfect!
Cool skirt, mega fast delivery by new Mail taking into account what took on the sale of 11.11, the skirt came for two weeks. For such a price the skirt is excellent
Cool skirt, mega fast delivery by new Mail taking into account what took on the sale of 11.11, the skirt came for two weeks. For such a price the skirt is excellent
Super skirt, product agree with photo and description.
Super skirt, product agree with photo and description.
Very pretty, looks great and the seams come perfect, for the price that I paid seems very good quality.
The fabric is not very good quality. Sewing skirts itself is strange. Fit in size, but ugly sticks out.
Skirt is prześliczna, even good material and workmanship, however is VERY short (I have 174cm and normal construction Ciala) I don't know if ever odważe Sie anywhere in her wyjsc XD
La falda es prze? liczna, incluso buen material y mano de obra, sin embargo es muy corta (tengo 174cm y Ciala de construcción normal) no sé si alguna vez odwa? e Sie en cualquier lugar de su wyjsc XD
I am happy! came quickly my height 160 weight 40 kg skirt well suited for someone narrow waist
I was afraid that the skirt would be small, but everything came) the parcel came in 11 days by courier, satisfied :)
I ordered 11.11 arrived by new mail 22.11. Very fast shipping! Quality is good
It came in 7 days. Very satisfied.
Llegó en 7 días. Muy satisfecho.
The size approached. Interesting. Quality is good
Don’t buy if you’re a size 34 upwards
Don’t buy if you’re a size 34 upwards
Very beautiful I loved them
muy bello me encantaron
The skirt is very cool, the fabric is pleasant, but on the hips 94 is small
Girls, the skirt is just a bomb! The fabric is similar to a thin jeans, it stretches well. Stitched well, Lightning is also qualitatively sewn, does not stick. My height is 173 cm, and as seen in the photo, the length is acceptable) (well, of course for those who like mini) I recommend to buy! Without attention you will not stay in it, checked!
Looks exactly as pictured. I love this skirt, its comfortable but its short so i have to wear a pair of black shorts underneath
The skirt came quickly dot Moscow for 2 weeks. The material stretches. Well sits and looks stylish