SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Forever & Sexy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
¡Está muy pintado! Aún peor después del lavado. Es horrible.
Se aproximó muy guay
Talla M pequeña medida. En Bashkiria llegó en 11 días
.
No está mal, la tela es agradable, en las correas de hombro roscas protruidas, y la chaqueta es ligeramente demasiado grande, en general satisfecho, entrega rápida
Very good for the price
Muy bueno por el precio
ZBS
No smell. Sticks stitches uneven. Slightly too small it is better to take or even to laugh punches.
This is while the best cosplay costume, stretches to different sizes, pleasant to the touch, beautiful. Thanks to the store. I do not remember when I ordered, I will not tell you how quickly I got
Berry good！thank you！
¡Baya buena! ¡Gracias!
Everything came up. the shirt is a little loose
Super Suit
Quality corresponds to Price ((
Great quality, exactly as described. I'll buy again from this store!
Doll cap
Gorra de muñeca
The goods received quickly like the quality is not bad forging good in size I do not know yet have not tried
Cool looks! As in the picture. Read reviews and took L at 44 size, as a result the skirt sat well, but the top was too big... But okay, my husband and so like)
It's a little small.
Delivery up to a month that is very pleased :) the package is the same as in the photo, the material stretches and is very pleasant to the body! All measurement is not stretched, skirt: waist 74 cm, hips 78 cm, bottom skirt 84 cm! The maximum waist stretches at 94 cm! Jacket: shoulder 40 cm, bust 88 cm, waist 82 cm, not stretched, maximum bust if stretch 115-120 cm! Hat: 20 cm length, 11 cm height! Neck strap: length 93 cm, height 4,5! This is size L! At its S-M took was afraid that it would be small, but it turned out to be bolshevat, so you can safely take the size in size :) There is no option to add a photo :(
Entrega hasta un mes que está muy satisfecho :) el paquete es el mismo que en la foto, el material se estira y es muy agradable para el cuerpo. Todas las medidas no se estiran, Falda: cintura 74 cm, caderas 78 cm, falda inferior 84 cm. La cintura máxima se estira a 94 cm. Chaqueta: hombro 40 cm, busto 88 cm, cintura 82 cm, no estirado, pecho máximo si se estira 115-120 cm. Sombrero: 20 cm de longitud, 11 cm de altura. Correa para el cuello: longitud 93 cm, altura 4,5. ¡Esta es la talla L! En su toma de S-M temíamos que fuera pequeña, pero resulta ser bolshevat, por lo que puedes tomar el tamaño de forma segura :) no hay opción de añadir una foto :(
Quality material terrible
Ok
Ok
The order was a month. I rated 3 for the fact that the cap does not hold the shape and falls off the head. It is very small and not designed to put on the head. Next, ordered the size l to the skirt sat down and she barely sits on the hips 98. But the top is 2 sizes larger. In general, the size is a big problem. The quality of materials is average.
The wife is delighted.
The wife is delighted.
It looks normal, but the hat does not hold. Fabric quality medium
It looks normal, but the hat does not hold. Fabric quality medium
Super
Super
Súper
Came quickly. Our 42 size, chest 2b jacket is large at least 3 but if you tie on a knot and do not button on buttons then it will go or suture. The skirt sat well, if more girth of the hips it will be hard to fasten. A pilot for a 3-year-old child but on the invisibility can be fixed well keeps the shape. For such money, i did not see better quality. Threads do not stick out and the seams do not split.
Came quickly. Our 42 size, chest 2b jacket is large at least 3 but if you tie on a knot and do not button on buttons then it will go or suture. The skirt sat well, if more girth of the hips it will be hard to fasten. A pilot for a 3-year-old child but on the invisibility can be fixed well keeps the shape. For such money, i did not see better quality. Threads do not stick out and the seams do not split.
Shipping very fast. The very small hat, you have to hold it with forks. The top part to me is a large, weight 50kg and i have little chest. The perfect skirt.
Everything is perfect, everything fit in size
Everything is perfect, everything fit in size
Well otherwise do not pay attention to detail. Size small really small
No words, some positive emotions)))
No words, some positive emotions)))
The pilot will only dress on the doll!!! Everything else is small enough pretty much.
Super!!!
The stewardess pilot is very small for a 3-year-old child, the rest as in the description.
satisfaite
It came very quickly, the goods are intact, nothing smells. At 42 size at the time, the rest i think will be small. Seller recommend
It came very quickly, the goods are intact, nothing smells. At 42 size at the time, the rest i think will be small. Seller recommend
Cool)
Cool)