SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Forever & Sexy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Muy pequeño
Muy bonito, se inclina en buenas condiciones, no se arruga, no huele a brzydkiego. Tiendo a ser sólido, pero parece pequeño, pero bien ciągną
Bien.
Se ajusta perfectamente a la descripción gracias
Recibido en 2 meses. Parece consistente pero sale aceite muy fuerte.
bonitas pero no muy grandes. Suaves
Tengo el artículo muchas gracias
Buena mitad llegó rápido
Paczuszka sz? al mes, realmente me gusta este precio con el que creo que es el mismo que si Flay en stock desktop. ¡Recomendado!
¡Adorable! Altura 167, se sienta perfectamente
Muy pequeño
Envío de Spvidka. No congelo los tiempos de tierra, todo es súper
Entero, normal.
Las medias son pequeñas. A 46 veces escalado, pero caminar en ellos será incómodo.
El producto es bueno pero muy pequeño para una persona que usa EU 40.
Super store. Very fast delivery. Beautiful goods. A advisor. GRAZIE!!!!! ▀▄▀▄▀▄▀▄ ★ ★ ★ ★ ★ ▀▄▀▄▀▄▀▄
gut
Ok
Troszkę small but rozciagliwe, quality super, bows removable
The height of 172 cm will not fit a maximum of 160 or even 150 cm)
Good quality
The bow immediately fell off one, pantyhose malomerki.
Unfortunately I received another product. But I wasn't upset. Delivery about month
Tights came whole, dense, beautiful. Not more than a growth of 158. I did not communicate with the store. Thanks to the seller.
Super. I order for the second time. No smell. Quality is excellent! The store sent the goods very quickly.
A little tight
The goods did not come and is not tracked, the money is not yet returned
good
Quality is excellent!!!
malavati no krasiva
Too small, give more size options.
Pantyhose just super
It was way to small for me
Walked for a long time. Kapron is very thin. Quality is average.
fast delivery to Germany (23 d)
Ordered 20.09.2019,received 23.10.2019 Very sexy tights. Bought for a friend. Recommend. :)
OK
The goods came quickly, of good quality. I will order more Thank You
Thank You
The size is very small as an S.
Very small size
I ordered my daughter for September 1. Sooo long shipping. When fitting, one bow flew off immediately. Thermoclay decides everything
Pantyhose went 1,5 months to Ukraine, but the quality, just
They came as described, they didn't fit me but they're super cute.
With marriage...
Before SPB 1,5 months. They threw it in the mailbox. In my 46 RR growth of 170 60 kg barely poured. I think it is ideal for 44r-r and growth is not more than 165. And so the quality is good, without puffs, smooth. But designed for a small ass, like Chinese girls
Before SPB 1,5 months. They threw it in the mailbox. In my 46 RR growth of 170 60 kg barely poured. I think it is ideal for 44r-r and growth is not more than 165. And so the quality is good, without puffs, smooth. But designed for a small ass, like Chinese girls
Exactly as shown in the picture. Beemlengte 94 hip circumference 91 and fits well
Exactly as shown in the picture. Beemlengte 94 hip circumference 91 and fits well
Ok