SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Forever & Sexy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Todo como en la imagen
Rastreado, llegó rápidamente. Todo se produjo. En un ajuste apretado, como pantimedias en una malla.
No esta mal
Muy bonito vestido :) ¡Gracias!
Genial.
Entrega de más de una polilla. Como se DESCRIBE. Buenos materiales.
Tamaño máximo a L y para aumentar 165, tengo 172 y ligeramente para corto: P
Sexy, mi querida realmente me gustó
Gracias
Es bonito Estoy satisfecha. Muchas gracias
Como la descripción. Bonito, sexy. Recomendado.
Me queda como un guante , estoy muy satisfecha y mi pareja más .
Lo que ordené, entonces vino
Bien.
Y el vestido es hermoso, y la esposa es hermosa, es para los pequeños, para hacer su vestido para vestir.
Entrega a Ucrania 58 días. ¡Kupuvav druzhini! Camina más sobre mujeres delgadas y bajas.
bon
Long went the mower
Shipping fast! I will measure, I will add a tip.
Wow, fast shipping. 2 weeks to US. Material is decent. It’s very soft. Great for the price
It took almost 3 months to arrive, but very good quality
I had understood that one panties when was Unfortunately, so don't.
I had understood that one panties when was Unfortunately, so don't.
Very flexible from girl size to extra large
Very flexible from girl size to extra large
It came quickly. Beautiful! Stretches well
It came quickly. Beautiful! Stretches well
I liked it very much, came quickly, i recommend the store, very satisfied
I liked it very much, came quickly, i recommend the store, very satisfied
All is OK. Many Thanks. Roman Czech Republic.
Thank you for shipping, the product description corresponds to the full description
Thank you for shipping, the product description corresponds to the full description
Excellent quality! 100% recommended.
Not received
5/5
Nice product, but the store is nicer the the product. excellent communication and support. frankly, I am very very satisfied. five stars
Bien
I never send the order. But he returned the money
I never send the order. But he returned the money
Quality, beautiful thing
Quality, beautiful thing
perfect
Superb for a spanking of 32/34. She is really tight but on me great.
Very nice.
Very well received.
Thanks to the store for the fast shipping of the goods. Received within two weeks. Sexy-suit))) dimensionless-stretched, even on a plump fit. I recommend!
Dress is lovely. material is very stretchy. it is more see through then the picture shows.
Dress is lovely. material is very stretchy. it is more see through then the picture shows.
Funny thing. like me and my wife.
Found that the measures are Not suitable.