SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Forever & Sexy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect stitching is well made, the details are perfect and the wig very soft, I loved.
Very nice!! Perfect for my cosplay YOU WILL GET A PERFECT WIG
Wig is so soft and nice. and wig cap is also included. costume is well sown, and thankfully the size is accurate. and the shipping is SO FAST! For the ones who has height around 1.58 m and weight around 43 kg, M size is the best choice.
The shipping was fast! The quality is great! It is a bit baggy in the top and a very tight waist, but overall it is a good deal for the price
The shipping was fast! The quality is great! It is a bit baggy in the top and a very tight waist, but overall it is a good deal for the price
Very quickly came. the wig is good.
Llegó muy rápido. La peluca es buena.
Very quickly came. the wig is good.
Итак, заказ дошел за 12 дней, что считается очень быстрой доставкой. Костюм хороший, 10 из 10. Ткань хорошего качества, можно гладить. Многие пишут,что юбка слишком короткая, но вообщем на рост 163,5,(вес 45 кг) считаю, что юбка не такая уж и короткая. Кстати если ваша талия больше 60 см хоть чуть-чуть, то есть риск не влезть в юбку, так, что если талия 61+ берите размер больше S. Верх посвободнее. Бант идет на булавке. Парик мягкий, приятный на ощупь, пока не спутается, а путается он быстро, термостойкий. челка не подстрижена, придется орудовать ножницами. Ставлю 7 из 10. Фото возможно прикреплю позже.
So, the order came in 12 days, which is considered a very fast delivery. Suit is good, 10 out of 10. good quality fabric, can be ironed. Many write that the skirt is too short, but in general for height 163,5, (weight 45 kg) i think that the skirt is not so short. By the way, if your waist is more than 60 cm at least a little, that is, the risk of not getting into the skirt, so that if the waist 61 + take the size more s. the top is freer. The bow goes on the pin. The wig is soft, pleasant to the touch, until it is confused, and it is confused quickly, heat-resistant. Bangs are not trimmed, you have to use scissors. I put 7 out of 10. i can attach the photo later.
Por lo tanto, el pedido llegó en 12 días, lo que se considera una entrega muy rápida. El traje es bueno, 10 de cada 10. Tela de buena calidad, se puede planchar. Muchos dicen que La falda es demasiado corta, pero en general para la altura 163,5, (peso 45 kg) Creo que la falda no es tan corta. Por cierto, si tu cintura es de más de 60 cm al menos un poco, es decir, el riesgo de no entrar en la falda, para que si la cintura 61 + tomar la talla más s. La parte superior es más libre. El lazo va en el pasador. La peluca es suave, agradable al tacto, hasta que se confunde y se confunde rápidamente, resistente al calor. Los flequillo no están recortados, tienes que usar tijeras. Puse 7 de 10. Puedo adjuntar la foto más tarde.
A peruca é ótima, a roupa também é como na imagem, porém a saia ficou um pouco apertada. Enviaram uma touca junto com as coisas e o envio foi bem rápido pra uma encomenda no Brasil. recomendo muito o produto e o vendedor!¡ ^-^
Really nice costume, I shouldve order one size smaller tho since it's pretty size accurate. not a very big fan of the wig since it was really thin and sheds a lot
This came really quickly and it’s good quality, it looks exactly like the photo. The skirt is short but not so short I wouldn’t wear it to a con (I’m 5’7”) so I wouldn’t worry about that from other reviewers!!
This came really quickly and it’s good quality, it looks exactly like the photo. The skirt is short but not so short I wouldn’t wear it to a con (I’m 5’7”) so I wouldn’t worry about that from other reviewers!!
Chegou tudo em perfeito estado s como prometido a peruca! Eu amei!
Товар пришел за 11 дней до Таганрога. В комплект была добавлена сеточка для волос. Бантик с булавкой. На рубашке и юбке есть молния. Ошиблась с размером и на первое время юбку подшила. Рост 171 вес 51 взяла L.
The goods came 11 days before taganrog. A hairnet was added to the kit. Bow with pin. There is a zipper on the shirt and skirt. I was wrong with the size and for the first time i sewed the skirt. The height of 171 weight 51 took l.
Юбка короткая, читала по комментам. Из-за этого специально взяла на размер больше. Но при этом юбка все равно короткая, но жопу прикрывает слегка. Поэтому я довольна. А, ещё чёлка на такая как должна быть, придётся немного поработать с ней. Заказ пришёл очень быстро! Это огромный плюс.
The skirt is short, read on comments. Because of this, specially took a larger size. But at the same time the skirt is still short, but the ass covers slightly. So i'm happy. Oh, i'm gonna have to work with her a little bit. The order came very quickly! This is a huge plus.
Wig good fabric is not something short skirt very Without pants hard move without להכאיב and without שהתרומה T shirt matching sizes :(
It’s amazing quality, I love it, but I’m normally a large, and I ordered an XL, and I’m glad I did. The shirt is short, I have to wear a shirt underneath and the skirt is a bit short, but other than that it’s amazing, and I would definitely buy from this store again.
It’s amazing quality, I love it, but I’m normally a large, and I ordered an XL, and I’m glad I did. The shirt is short, I have to wear a shirt underneath and the skirt is a bit short, but other than that it’s amazing, and I would definitely buy from this store again.
Lets be honest. uniform + wig for 21$. Quality is not super but its 21$ so everyone know what they get.
Seamos honestos. Uniforme + peluca por 21 $. La calidad no es excelente, pero es de 21 $ para que todos sepan lo que obtienen.
10/10
10/10
10/10
10/10
So you get what you pay for with the wig, it’s a really cheap one and the wig cap shows through, you do get a wig cap and it gets the job done lol can’t complain too much. The actual outfit itself it’s awesome though, great quality with w a long big bow, I got a size L when I’m usually a M in US size bc I always size up but I probably could’ve got away with getting an M bc it’s a lil roomy. Overall for the price it’s just a great deal tbh!!! <3 my Instagram is @f4ery
Así que obtienes lo que pagas con la peluca, es realmente barata y la gorra de peluca se muestra, usted consigue una gorra de peluca y hace el trabajo lol no puede quejarse demasiado. El conjunto real en sí mismo es impresionante sin embargo, gran calidad con un lazo grande largo, tengo una talla L cuando generalmente soy una M en talla estadounidense bc siempre talla grande, pero probablemente podría haber conseguido una M bc es una pequeña habitación. En general, por el precio, ¡es una gran cantidad de tbh! <3 mi Instagram es @ f4ery
Definitely a great purchase!!
¡Sin duda es una gran compra!
the skirt would be better if it can stretch
just like the picture. Thank you!
just like the picture. Thank you!
Como en la imagen. ¡Gracias!
para el precio está bien, es muy suave, el problema es la poca cantidad, espero que no se vea ninguna calva. En la foto la peluca está estilizada
Спасибо большое продавцу, очень быстрая доставка. Всем рекомендую.
Muchas gracias al vendedor, entrega muy rápida. Se lo recomiendo a todos.
Świetna! Szybka wysyłka, piękny kolor i peruka wygląda naturalnie. Jedyny problem jest taki, że gubi ona włosy i trzeba było ją wymodelować. Mimo to bardzo mi się podoba, polecam
Great! Fast shipping, beautiful color and wig looks natural. The only problem is such that she lost hair and you had it wymodelować. Although it is very I like, recommend
The wig came strange, without tails, without short strands on the sides, as if not a wig on yuno, but usual, in the photo already after cutting and styling
This came in so fast! And it’s just like the description, but the skirt was a bit too short(at this point I’m used to it tho) but the top fit perfectly. The zipper also gets stuck but other than that great cosplay!
linda fantasia e material excelente. ..a entrega tbm foi rápida. ..muito satisfeita
Парик длинный,мягкий не смотря на то что синтетика. Цвет совпадает. Правда надо стричь,но так даже лучше. Положили сеточку, так как это мой первый парик за сетку огромное спасибо!
The wig is long, soft despite the fact that synthetics. The color is the same. The truth is to cut, but it's even better. Put the mesh, since this is my first wig for the mesh thank you very much!
Отличный костюм. Быстрая доставка
Gran traje. Envío rápido
the material is rough but comfortable. The bow has an intense color. the skirt is short and the top is very loose. The outfit looks very nice for Yuno!