SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Forever & Sexy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Did not get with the size-on the chest is frayed, even if you tighten the straps. But the corset itself is very good
Sensational. AND beautiful and excellent quality was perfect
The product corresponds to the description, thanks to the store!
It's very nice, although the straps are somewhat long and the back is also. The whales are a little soft and if you have a lot of chest it gets chafed. Quality very acceptable price.
Great quality on the item itself. However it is smaller. I went for L but should have ordered XL. I am 165 and weighs 63 kilo.
Great quality on the item itself. However it is smaller. I went for L but should have ordered XL. I am 165 and weighs 63 kilo.
The corset is really nice and i love it, but be carefoul about the size. I have 84cm around the bust and 65 waist and i think that S is too small for me - specialy about waist area
It's a little loose up to the armpit, the supports are plastic.
Nice corset. Straps in front are adjustable. At its size 85/72/92 took l. sat quite well. Sufficient large stock
Nice corset. Straps in front are adjustable. At its size 85/72/92 took l. sat quite well. Sufficient large stock
very very nice
Very fast delivered.
Entrega muy rápida.
Smaller than advertised, tight fit but still wearable if I don't try to sit.
Más pequeño que el anunciado, ajustado, pero todavía se puede usar si no trato de sentado.
Good quality! Fits well. Will purchase from this store again!
Good quality! Fits well. Will purchase from this store again!
Good corset, but it was necessary brothers size for more
Good corset, but it was necessary brothers size for more
Very nice piece, beautiful finish Nice model, pity that the size does not match the XL, but rather a MS, at home an XL corresponds to the size 44/46 for the size of this model that I received represents a size of 40/42 so I advise a size of XXL
A bit tight for M (even unlaced, but my gf does have a strong back) Overall, great quality
A bit tight for M (even unlaced, but my gf does have a strong back) Overall, great quality
Very well made. Excellent quality!!!
well made and good quality
well made and good quality
Love it. It’s a XXL and I am a full 36D I wear a size 12 dress. It’s beautiful.
Love it. It’s a XXL and I am a full 36D I wear a size 12 dress. It’s beautiful.
Product like the one described in the ad, wonderful, looks very beautiful
super
It runs a little small
It runs a little small
The package arrived before the scheduled date. The bustier is very wide at the chest but very well at the waist. One of the straps is slightly damaged. But overall, the product is very correct for the price.