SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Forever & Sexy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool
They fit me just right! Do not buy if you have big calf
Cool, but honestly, the second time would not take. Although for its price is quite
Ok
The quality of the suit is good. But the problem in the size of the skirt, at the waist 70 is too small. Velcro is used as a fastener. Thank you store!
Fire socks
Thank you
Looks like the picture but is way too small... I have an european M so I bought an M but a size up would've been better. Maybe I should've known. Quality is a bit cheap but alright.
Very sexy, thin fabric
I have a waist of 70 cm, a skirt with velcro of course buttoned, but i would like a little more size. Pleased with the delivery, about 2 weeks, definitely did not count. Looks sexy
Fast delivery, product quality very good as per this price range. Recommend, but rather for people wearing size S/M.
Quality is super, on my parameters 85, 62, 90 village is super
Cool suit) quality at 4. but for one time will go! Not in the light in it go out) Got very quickly-somewhere in 20 days. Approached the parameters 88.66.97. Uniform, as it seemed to me in the photo of the store the skirt is a little longer. But, it's not so critical considering what kind of suit it is). Threads protruding are available. There is no smell built. I recommend the seller and the product.
socks are ok, comfy
Identical to the photo. Good value for money. Shipping 3 weeks approx to canary islands. But for a girl with breasts and good ass the skirt is very short. I wear a 90c and it suits me and the skirt stays open and i can see all the rear, i'm satisfied because i like it that way but maybe another girl doesn't like it. Otherwise excellent.
Correct my slightly small
ㅇ
exactly as described and pictured
The top fits up to 46 sizes even, and the skirt is 63 cm maximum with velcro-42 size (sorry that does not stretch at all