SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Forever & Sexy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect, your fiance's done!
The costume came in for 3 weeks. Quality is normal, not pricked. Pretty nice. Socks are not included. I ordered them separately. Also pleasant, but not on a plump leg. My very thin leg was slapped. I wear the size S (75-65-95, weight 50, height 164), the skirt sits on the hips, the bodice does not stretch much. The photo shows. With the costume was an aromatic sachet.
Everything came up. Track tracked
Everything is super. Leggings just below, but still cute
Delivery fast: ordered 11/11, took in the mail 3/12 (Moscow). For their money, the suit is good, but the height of 160 and the weight of 44 skirt is too long and too big at the waist. You will have to change the Velcro to keep the skirt at the waist, not on the hips. In general, it looks pretty nice and neat, its money is worth :)
Everything is fine, ordered 11.11 and taken at the end of the month, fast delivery. But a little short skirt
On the parameters 87-58-86 size C came up, the top is a little big, but it's okay
En los parámetros 87-58-86 el tamaño C se produjo, la parte superior es un poco grande, pero está bien
Fire)) but the skirt is large (95,63, 90.cm) delivery of 1,5 months)
Fuego) pero la falda es grande (95,63, 1,5 cm) Entrega de meses)
Very cool suit, quality for such money is excellent! I recommend!
I ordered 11.11, I came a set of 28.11. The kit is good, even if you consider that it is 100% synthetics. A significant marriage is a collar mowing. Looks pretty, stockings are not long. On the growth of 1.76 stockings are stretched on their knees, not higher. The set is more thin, but if there is a waist, it will also go. I recommend.
Order 11.11, came a set of 28.11. Set good, even if we consider that it is 100% synthetic. A marriage is collar decimated. It looks nice, stockings not long. The growth of 1.76 stockings stretch on the knees, not above. Set more thin, but if there is waist, then, too. Recommend.
Goods agree in 100%
Very like
Very cool suit!!!! All the lines are stitched very well. Threads do not stick out. My parameters are 85-65-89. I wear Xs or s. Fit size in size!!!! Velcro skirt. Adjustable. I think it will fit up to 44 sizes
¡Traje muy bonito! Todas las líneas están cosidas muy bien. Las roscas no sobresalen. Mis parámetros son 85-65-89. Uso Xs o s. ¡Ajusta la talla! Falda de Velcro. Ajustable. Creo que cabe hasta 44 tamaños
Fast delivery! Satisfied with product. Thankyou!
¡Entrega rápida! Satisfecho con el producto. ¡Gracias!
Everything is super!
Great thanks!
¡Gracias!
A l'air bien!
WOW!
¡WOW!
Cool suit. Very sexy, the guy liked it. Normal quality for such a dress. On height 158, a thin figure fits perfectly Delivery fast, store advise
A wonderful store, made all the maximum that would have come on time (did not have time, but by the fault of DPD-delivery service) from China to Barnaul came days in 20-25, and as it happens in Russia was the same in the warehouse, thank you very much to the seller, he answered all my messages, tried to help me get the parcel before, The size is also good, the skirt is Velcro and changes to the size of the waist, and the top stretches, the length of the 175 cm skirt barely covers the ass, but I think for such a suit, it's only a plus) and from under the blouse a little can see the bottom of the chest (I have with, Well, again for this costume only plus) Many thanks again to the seller, the first with Ali who so worried whether I received the parcel: *
Normal Chinese warm stockings))
Perfect!
¡Perfecto!
the skirt is Velcro and a little too big but I just used a safety pin aha and works just fine
The size of the skirt is a little bit small,but it is a velcro skirt so it is okay, but the shirt is perfect.
El tamaño de La falda es un poco pequeño, pero es una falda de velcro por lo que está bien, pero la camisa es perfecta.
Shipment is early! Thank you.
Slightly tight
Ligeramente apretado
The quality is acceptable, but not cotton.
Item as described and good quality
Reached for 3 weeks expess delivery to Chelyabinsk, the quality of the norms for 300 rubles, pleased that the skirt with Velcro)
Excellent
Excelente
for the price its not bad. the skirt its not totally closed
Por el precio no está mal. La falda no está totalmente cerrada
One size small enough size Too bad because otherwise the article in general was good.
Tamaño lo suficientemente pequeño Es una pena porque de lo contrario, el artículo en general era bueno.
Good stockings, match
The product arrived fast less than a month price quality is good
the quality is very good, although there are some loose threads. i have a 25 inch waist and the skirt is slightly too big, although, the top fits very well.
Como la gente ha dicho, la falda es pequeña. Soy un 38 y puedo cerrarlo haha. La calidad es la que se espera, pero no hay hilos ni defectos sueltos. La parte superior es muy elástica. ¡Sin olor ni entrega rápida!
Igual que en la foto, llegan hasta la rodilla y la tela es fina, ha llegado dos semanas más tarde de lo esperado, pero el producto lo esperado.