SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Forever & Sexy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Muy bueno.
Bien
Antes de Pavlodar durante un mes y medio llegó el paquete, parece denso
Buenas pantimedias. Por supuesto que no 120 den, pero para tal dinero es bueno. Mate. A 165 cm de ajuste.
Los productos no llegaron el dinero no volvió
Todo está bien, no hay olor. Estiramiento simplemente hermoso: Uso y tengo una altura de 165 (44 R) y una hija de 140 (delgada)
Pequeño, pequeño crecimiento
El pedido no llegó, pero el vendedor devolvió inmediatamente todo el dinero. Vendedor social y comprensión
Pantimedias es buena, densa, caminó la verdad durante un largo mes 2 probablemente a la región de sverdl
Tiene pantimedias, le gusta a la esposa. Gracias al vendedor.
Como en la foto. El tamaño es goid también
Las pantimedias vienen con el matrimonio en forma de flechas y agujeros, pero como resultado de la disputa el dinero fue devuelto, por lo que la puntuación 4, no habría matrimonio, sería excelente
La vista es muy pequeña todavía no se ha medido
St. Petersburg reached 23 days, all as in the description of the goods. On the growth of 164 back-to-back, about 99. thanks to the store.
great service
+ Gift more pantyhose.
Delivery to Arbat 3 weeks standard free shipping in A/y ops 119002. Packaging quality, not damaged, the contents also fully correspond to the description.
δεν ειναι 120 Ομως ειναι πολυ ωραιο γιατι φαινεται και το ποδι
but is fine but too small for me
Cool On the quality of Ka Minimi, if anyone knows
The clearance looks quite good, in any case not worse than Conti, which are 4 times more expensive in stores. Dense. I did not wear it yet, so I will not orient the size yet, I will write later.
The size is not more than 48 Russian
Color was not black and blue
Growth. 160. Tights are small for 2 sizes. For miniature Chinese women is perfect. For 160 small.
The fabric is as opaque as solid and stretchy! The material is very comfortable to wear especially in the winter I have nothing to complain about!
Dense and do not shine! It was necessary to order more, or went for a long time and were not tracked.
Everything is fine! Stretch wonderfully sat on my 167/52 kg
For a daughter of 13 years old, thin, height 158, good
Super quality. I will order more.
Very cool pantyhose. On growth 164 excellent
Very cool pantyhose. On growth 164 excellent
Ordered the color of coffee, came like coffee with milk of terrible color, wear only under pants, quality is good
Very fast delivery, in two weeks in brest. Whole and non-trivial.
Super mega class
Super mega class
Super soft
Pantyhose stockings with glitter, for height 155 cm. 52 kg.
Pantyhose stockings with glitter, for height 155 cm. 52 kg.
Thin
Thin
80D max
80D máximo
Perfect
Tights chen liked
Tights chen liked
Pantyhose made of dense microfiber, very good quality, gentle, well fit. The seams are very neat, under the clothes are not noticeable. At a height of 165 and a massive stern of 106 cm sat well.
Pantyhose made of dense microfiber, very good quality, gentle, well fit. The seams are very neat, under the clothes are not noticeable. At a height of 165 and a massive stern of 106 cm sat well.
Good pantyhose. My wife liked it. The growth of 160 is normal. I'll order more.
Good pantyhose. My wife liked it. The growth of 160 is normal. I'll order more.
Good pantyhose. At my height 165 cm came well