SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Forever & Sexy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Amazing, fast shipping
Very fast delivery, very nice , love it
as described. my wife loves it, fits her body nicely (H:164cm, W:54kg).
Comfortable, good, I fit in size
Very good helps to form
Good product 100% recommended
It is beautiful but just level hat
Will go for such a price)
Very happy with the purchase very good value for money Thank you very much
Muy bueno
At a height of 172 a little short
Item received and quality is good
No complaints.
Great
Good quality, reasonable price.
Elastic bottom tight fit. The rest is OK
Very good quality, exactly as the photos, the size is perfect!! i will definetaly order again!
So nice thanks so much
Tan agradable muchas gracias
Everything was really going after rosemir, sexy rich. Panties Ter on the cord, this is the reception on the dot. I recommend definitely .....
Mooi
Chest size much too fair
Very soft, pleasant to the body, but does not pull and does not hold the chest (delivery month
Cool... Only the bodice is molovat... but not Critical
Came to Brazil in 1 month.
The set is wonderful. Delivery is fast. The quality is excellent. We recommend unequivocally
Super!
¡Súper!
Muy bien
The parcel was not tracked. The package arrived quickly. The size approached perfectly. Very satisfied
Perfect! perfect!
The order came in for 18 days. All on schedule, without delays. Track is tracked completely. Everything is whole, qualitatively sewn. This store bought this underwear for his wife a second time. The first bought 10 months ago and still until the whole. Quality Underwear. the wife likes very much. Seller + 5. corset and seller recommend.
Item received in good condition and within ETA. I usually fit M-L / size 40-42 (Europe), height at 174cm and 95-80-105 measurements - I was able to wear it without struggle but it will probably look better on more petite women (S/M, below 165cm) due to its short length and small cup size.
very classy and feminine
Beautiful underwear. Recommend
All Super
Very good quality fast shipping I am very satisfied
Exelent, fast delivery, I recomended this store.
So nice
The quality is just super, the color is bright beautiful.
Nice quality and soft to the touch.
madame very sexy very good very hot jarvas happy
Very good the product and I arrive in less time than approximate, now let's see what my wife looks like.
Delivery 19 days in the city. Rosemir on the sight 162 cm and Vagu 52 kg Regulate. Pull. Sew the river. Panties on the zav. Looks expensive. Sexy. Panchohiv in the complex is not. I recommend the product is the store.
Delivery 19 days in the city. Rosemir on the sight 162 cm and Vagu 52 kg Regulate. Pull. Sew the river. Panties on the zav. Looks expensive. Sexy. Panchohiv in the complex is not. I recommend the product is the store.
I was afraid of the material but in the end he and top regrets no pity that we did not sell the tights with otherwise very well
Tenía miedo del material, pero al final él y top no se arrepentirán de que no hayamos vendido las medias con lo contrario muy bien
Cute corset, as in the description, on the OG 90 cm, from 67 cm came up, buttoned on the last loop, I think on the first loop the volume of more will also fit. Still stretches well. In the cup of a small pushap, the role is not special. Panties on about 96 cm came up. At a height of 175 cm, the length of the norms.
Excellent; good terminations, excellent matter and very good clothing. Shipping is super fast. Buy this shop again.
Everything is fine! It came in 2 weeks