SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Forever & Sexy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very great thank you stretch so much i stay perfect comes with stockings are beautiful
Very great thank you stretch so much i stay perfect comes with stockings are beautiful
muy genial gracias estira mucho me quedo perfecto viene con medias son hermosas
Great communication from the store, very fast shipping, and fantastic product especially for the price. True to size (I got a XXL so I could tailor it down and it is in fact designed for someone with a larger rib cage than mine. Best for small cup sizes probably - I don't fit in it properly but I intentionally chose a larger size with this in mind. Great quality of accessories, especially once I removed the 02 white part of the headband to use the outfit for another cosplay. The fabrics have surprisingly soft interiors.
Great communication from the store, very fast shipping, and fantastic product especially for the price. True to size (I got a XXL so I could tailor it down and it is in fact designed for someone with a larger rib cage than mine. Best for small cup sizes probably - I don't fit in it properly but I intentionally chose a larger size with this in mind. Great quality of accessories, especially once I removed the 02 white part of the headband to use the outfit for another cosplay. The fabrics have surprisingly soft interiors.
10/10 Its perfect.
Very good fit and product, arrived very fast too :) <3
It's really amazing. Great size and good material. Very happy!
This is such a pretty set! The material is nice and I love the ears! But the only downside to it was that it didn’t really fit my chest area (it zipped but it just fit on my boobs weird) But the costume is not to blame! If your cups are bigger than C I don’t think it will fit you that well!
This is such a pretty set! The material is nice and I love the ears! But the only downside to it was that it didn’t really fit my chest area (it zipped but it just fit on my boobs weird) But the costume is not to blame! If your cups are bigger than C I don’t think it will fit you that well!
The item’s quality is absolutely incredible and the fabric is comfortable and shiny. The ears have wires to bend as you please. Everything looks like the picture but I’m still a little disappointed by the horns. Overall great cosplay. Also, if yours over 5’6 I suggest getting a L, I’m 5’7 with 34-24-36 measurements and I regret not getting a size up. It’s just barely long enough.
The item’s quality is absolutely incredible and the fabric is comfortable and shiny. The ears have wires to bend as you please. Everything looks like the picture but I’m still a little disappointed by the horns. Overall great cosplay. Also, if yours over 5’6 I suggest getting a L, I’m 5’7 with 34-24-36 measurements and I regret not getting a size up. It’s just barely long enough.
The item’s quality is absolutely incredible and the fabric is comfortable and shiny. The ears have wires to bend as you please. Everything looks like the picture but I’m still a little disappointed by the horns. Overall great cosplay. Also, if yours over 5’6 I suggest getting a L, I’m 5’7 with 34-24-36 measurements and I regret not getting a size up. It’s just barely long enough.
I'm in love with this dress. Follow my ig, @aranelcosplay for more pics and question
Fits amazingly and I love it exactly like photos
Perfect
Perfect
Perfecto.
Something big waist, and the ears came very wrinkled, but it's beautiful!
Tiara came through estragadinha
The headwear (horns) it’s shit, would be better if the store did not sent it glued on the bunny ears, the costume is ok tho.
Size l equal to m latina Very nice suit, 100% recommended
I LOVE THIS COSPLAY! I was a little confused because I’ve never seen cosplay tights sewn at the bottoms but it’s a lifesaver not having them break like regular tights and ride up over my toes. Also, be sure to follow me on Instagram for a full look of this cosplay coming soon! @agirlnamedval
I LOVE THIS COSPLAY! I was a little confused because I’ve never seen cosplay tights sewn at the bottoms but it’s a lifesaver not having them break like regular tights and ride up over my toes. Also, be sure to follow me on Instagram for a full look of this cosplay coming soon! @agirlnamedval
It's exactly like the image, even the vinyl-type fabric is semi-elastic. Love every detail of the suit! Bring the panties, the bow tie, the neck. Up to the transparent elastic bretel to hold the chest part
The size is not so accurate, the proportion of the brest are a Little bit strange (smaller than a normal Bra cup) The Gold arm piece are really short, it's difficult to close it in the right place. My hairdress arrived damaged and also my cuff have some brown dirty spot, but I received a Little refund.
super!!
The suit is very nice but i didn't like it at all, it's quite uncomfortable and far behind. It's annoying. The suit is perfect.
The bust of the suit is small. It's no good for sizes L-XL.
Pretty but the bust is kinda weird.
Pretty but the bust is kinda weird.
Bonito, pero el busto es un poco raro.
Looks exactly like the photo! Everything is accurate and cute the horns in the photos I took aren’t the same horns that came with the cosplay. Fish nets aren’t the one that came with the cosplay as well but it comes with other fishnets! But I love this cosplay sooo much!
Looks exactly like the photo! Everything is accurate and cute the horns in the photos I took aren’t the same horns that came with the cosplay. Fish nets aren’t the one that came with the cosplay as well but it comes with other fishnets! But I love this cosplay sooo much!
good cosplay