SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Forever & Sexy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bragas interesantes. Todo como en la imagen. En mí se sentaron bien, Pero este modelo no va a mí, probablemente son para un culo más bombeado) no se ven sexy.
¡Hermoso! ¡Merece la pena comprar, con un aspecto maravilloso!
Excelente)
Bonito fuelle, muy bonito. Lo único que necesitas para encajes (no es muy conveniente). En el cuerpo se ve genial.
Se ve genial, te aconsejo, pero la parte posterior no es una cinta y esto es un plus
Bragas en buenas condiciones, difícil de zawiązuje pero efecto en. Son tipo brasileño
Bragas muy frescas
Muy satisfecho
Entrega larga, pedido 11,11 recibido 27,12. Todo corresponde a la descripción, no hay hilos que sobresalen. A mi marido le gustó, lo recomiendo.
Muy bonito. Estaba satisfecho. En tamaño sentado bien. Por tal precio en general Super)
Bragas normales, en la cintura se enroscan hacia abajo, encaje TK pts suave, descontento de que la cinta de detrás no se inserta, es necesario insertar una hora...
Como en la imagen
Muy bonito
No queda claro donde va el lazo, de tiro alto y no queda tan bien como en la foto.
El negro era mejor cosido
El tamaño 42 era demasiado pequeño
Los productos recibidos exactamente a tiempo. No me comuniqué con el vendedor. Los productos como en la descripción, me gustaron. Recomendado por el vendedor. Gracias.
Beautiful, same as in the photo. Size fits.
Thank you very much
Very beautiful and high quality. I recommend this store!
Sexy!
Thank You
I ordered 2 pairs, fast shipping Unfortunately one pair with holes The store says that there is no profit and he will do nothing I can send some for free with the next order But the next one will not
The laces are not made, it would not have been a problem if the small holes to bring them in were not as small for big laces. A lot of patience to do it I dropped the case for the moment. Mixed. Too bad, otherwise it looks pretty good
Quality is excellent, delivery is very fast! In Ukraine came for 10 days! But because of our posh mail, I only got it today, and she accepted it 19.10. Delivery in Ukraine longer than from China. store 5 *, and ukrmail 1 *
Quality is good
I took L at 46 size, at the waist is too big, and in the legs a little pulled.
It's okay.
Quality for this money norms, not plastic to the touch is quite pleasant synthetics, but with the size I reinsured to my 46 Russian Took XL. It was possible to take M or L.
I ordered 02.10. It came 07.11. In printsyp norms, the size could be smaller to take
Good quality for the price
The goods are good. Came panties of the week for 3 to Moscow. Come in an unlaced form) for a long time I lace them up) for my height 158 panties to my chest!) but when I ordered, I understood that it would be so approximately. The order is happy!
Quality is good
Very high waist. Too large sizes, not zgadzająca the table. Definitely mogłam order smaller. Cords please tie yourself which with my poor eyesight is impossible
Beautiful!
The panties came very good quality, I liked. the only moment they are not laced, I had to do it myself, but since the loops are very small spent about 40 minutes. Delivery about a month to Krasnodar.
My wife's got a fire in her ass, and those panties are just fiery!
My wife's got a fire in her ass, and those panties are just fiery!
OK.
OK.
The product is categorically not happy, the panties are very transparent (((
Bit too small. Smaller than the picture
Bit too small. Smaller than the picture
China zdivvav yakistu. Product diyshov shvidko. Material yakiniy, the thread does not stick out.
China zdivvav yakistu. Product diyshov shvidko. Material yakiniy, the thread does not stick out.
Beautiful underwear! It's all gone. No smell
Beautiful, the picture match, come not laced, in general, I liked everything, I recommend
Beautiful, the picture match, come not laced, in general, I liked everything, I recommend
big size, real XL :) I should order smaller.
big size, real XL :) I should order smaller.