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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (105) |
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4 Star (12) |
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3 Star (6) |
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2 Star (0) |
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1 Star (0) |
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Good wig, is the fourth you purchase, and I find it very well, store rapidissimo and very courteous, highly recommended
Thank you very much
Lovely wig, well sits on the head, but hot. Came quickly. Recommend shop and store
Wigs came to Kiev very quickly! The order was made on 08.02.20., and I took it on ukrmail already 24.02.20. It looks good, in front, where the whitening is generally like a natural hair, behind you need to comb, or you will see rows of hair, not the whitening feathers. The store put down a hat and a couple more presentations. The order is very satisfied, thank you to the seller!!!
Gorgeous colour. Feels soft, not shiny. Crown is very bad, and wig sits too high. Fancy dress only.
The very natural color the most beautiful color than in the photo, but it stays very bulky in small heads.
okay
For the Money top Product, fast Delivery
Ok
Well for your price, it arrives in 8 days
Thank you! I received the parcel. The wig is very good. I recommend this store.
Upset, the wig on the child is small and bought for mom. the gifts put it nice
Very fast shipping. I liked it very much.
The parcel arrived in 22 days. The product corresponds to the description! Quality is good! The store is well done! In addition to the wig, I put a mesh and another gift, a butterfly tattoo! Thank you!
Happy this reorder same as original, thanku
Feliz de que este nuevo pedido sea el mismo que el original, gracias
Everything is super. Excellent quality.
18 days to arrive. Good quality for the price. It does not look like an artificial hair. Thanks for the gifts as well.
Very good wigs! The color is a little not fresh, but it's trifles.
Pelucas muy buenas. El color no es un poco fresco, pero es pequeño.
Front was really nice, the wig fits well, looks very natural. The back isn’t as nice though. Will have to style it carefully
Beautiful wig, ordered this as a second wig.. Very happy with the first one, and need a back up one.. Will order here again
Hermosa peluca, se pide como una segunda peluca .. Muy contento con el primero, y necesita uno de respaldo. Se hará el pedido aquí de nuevo
Nice blond wig
The wig is lovely, the hair looks very realistic
Great wig.
Delivery fast, track tracked. Slightly suede. There is no unnatural shine, but a lot of hair on the top. Also the store put the gifts.
Very good wig. Flexible, and pleasant on the hair.
Buena calidad.
Good quality.
Se ve bien, está un poco apretado
Everything is super. Great store! In Moscow in a month came.
Belle
Bella
Delivery in 10 days, very happy how the wig looks.. Looks very real... Would buy here again.
Delivery in 10 days, very happy how the wig looks.. Looks very real... Would buy here again.
Very good
Thank you very quickly reached 12 days to moscow
Thank you very quickly reached 12 days to moscow
Happy with order, thanks
Quality is good.
I ordered my husband's mother early this wig she liked, her friends also liked. This time i ordered 2 more pcs.;) for girlfriends
I ordered my husband's mother early this wig she liked, her friends also liked. This time i ordered 2 more pcs.;) for girlfriends
am ok with the wig
Thank you very much. Very quickly came (2 weeks), i just urgently needed it. Very convenient, quality is satisfied. The price is super. In the photo, immediately from the package, or anything did not fit. As a gift, the store put tattoos and a mesh for hair.
Beautiful i came back to buy
Nice wig! Thank you! I recommend!
Nice wig! Thank you! I recommend!
It is mostly blonde and difficult to put on.
Everything is fine. Wig as in the description, the color is slightly lighter than in the photo. Quality is good. The store goes well to contact. Track tracking. Shipping fast