SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Forever & Sexy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
o.k.
The size is matched by the size grid. I liked the quality. To the touch is nice.
IS simply too, my girlfriend loved and was beautiful
It came quickly, as part of a combined parcel, less than a month before St. Petersburg. The photo can not be attached, but the kit is really very cool. In the composition of the dress (body combined with a organza skirt), stockings with elastic bands and veil. It looks a little different as in the photo, actually a skirt of two layers of organza, and they are shorter than in the photo. With my height of 170 cm at the middle landing of the dress, this skirt does not cover the ass. You can certainly very low to lower the dress, but then it looks ridiculous. I think not high girls will fit such a model more than high. The dress stretches well, I think it will easily fit up to 48 sizes. I liked the stockings very much-soft, pleasant, high-quality black elastic band, which firmly sits on the leg, but does not get drunk and does not worry about the straps. FATA is unpretentious, but cute. The bezel is decorated with fabric flowers. In general, for the best effect, this suit must be ironed, because the skirt is wildly crumpled. In addition to the dress ordered white lace gloves. I advise you to buy.
Thanks to the store for the fast delivery. I liked the outfit
Super! Delivery is fast, with the store did not communicate. Quality norms!
Horror material does not match the picture
Very transparent but nice..
XL small size
Tamaño pequeño XL
Quality is not very
The goods are normal. I recommend. Many white color
Beautiful, loved
She and beautiful
OK
It's all right, it came even before the deadline.
Everything is fine, that's only Fata than in the photo
Everything is fine, that's only Fata than in the photo
Very interesting outfit. I liked it.)) it got all in less than two weeks
Very interesting outfit. I liked it.)) it got all in less than two weeks
Left forearm sewn inside out
Very high quality was a thing for such money. On a skinny me (height 173, weight 50, waist 60, hips 90, chest 82) perfectly sat down, though because of the fact that i have a small chest i rather look like a ballerina, weeks for the bride :) in general, there are no complaints about the product, The parcel arrived less than a month before st. petersburg, was tracked to the end. Thanks to the store. I recommend!
Very high quality was a thing for such money. On a skinny me (height 173, weight 50, waist 60, hips 90, chest 82) perfectly sat down, though because of the fact that i have a small chest i rather look like a ballerina, weeks for the bride :) in general, there are no complaints about the product, The parcel arrived less than a month before st. petersburg, was tracked to the end. Thanks to the store. I recommend!
Complete veil, stockings and dress. The skirt is snow-white from a rigid mesh, holds the volume well. The top of the dress and stockings is not lace, well, it is visible. The only thing that does not match is fat .. In the sense that on the elastic band lace, to put it mildly, it looks cheap and the elastic band is large, on the whole head like a wreath .. The 48 size village is quite good, strong not перетягивает .. At 44-46 is generally ideal .. Delivered to the volga region for about 2 weeks) included a bracelet on a red rope, a pendant made of wood in the form of a leaf. Pleasant surprise for a very thin handle .. So i have a new keychain on the keys)
Complete veil, stockings and dress. The skirt is snow-white from a rigid mesh, holds the volume well. The top of the dress and stockings is not lace, well, it is visible. The only thing that does not match is fat .. In the sense that on the elastic band lace, to put it mildly, it looks cheap and the elastic band is large, on the whole head like a wreath .. The 48 size village is quite good, strong not перетягивает .. At 44-46 is generally ideal .. Delivered to the volga region for about 2 weeks) included a bracelet on a red rope, a pendant made of wood in the form of a leaf. Pleasant surprise for a very thin handle .. So i have a new keychain on the keys)
Velo completo, medias y vestido. La falda es blanca como la nieve de una malla rígida, mantiene el volumen bien. La parte superior del vestido y las medias no son de encaje, bueno, es visible. Lo único que no se encuentra es un velo .. En el sentido de que en la banda elástica de encaje, para ponerlo suavemente, se ve barato y la banda elástica es grande, en toda la cabeza como una corona. A los 48 años el tamaño del pueblo no es malo, no saca mucho. A 44-46 es generalmente ideal .. Entregado en la región de volga durante aproximadamente 2 semanas) incluye una pulsera en una cuerda roja, un colgante hecho de madera en forma de hoja. Agradable sorpresa para un mango muy delgado .. Así que tengo una nueva llave de llavero)
Thank you! Very fast delivery! Super store! Thanks for the gift!
Thank you! Very fast delivery! Super store! Thanks for the gift!
Great product
Great product
Ideally approached)))) thanks
Idealmente acercado) Gracias
Fast delivery in 10 days. The quality is good
Fast delivery in 10 days. The quality is good
All OK very fast delivery
All OK very fast delivery
Until i uncovered how i will open a review
Until i uncovered how i will open a review
quality not very good, guess can only wear 2 twice.
Norms
Norms
Normas
Super set!!!! Super sexy!!! For games-fire!!!
Super set!!!! Super sexy!!! For games-fire!!!
It was red instead of pink but I still love it!
Not exactly as in the photo. Veil is different, more transparent. In printsyp will go.