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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
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United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Beautiful
Loveeee! Came in a perfect time because I was away from home on vacation. Nice length and barely to none shedding. Came with gifts as well!! Will be buying again from this store!!
love it
as described. really good quality for 15 bucks
Amazing Product! Was impressed with the quality of fiber, plump and knowing stylize it is super natural am in love!
It’s amazing! Very pretty, the length is great, it feels very soft! If you put a hat over it, people won’t even notice it’s a wig!
Nice wig with lovely colours but the cap is a bit small for those of us with bigger heads!!!
Quickly confused, bangs strange, but in general quite normal
Wig is good, but came squashed due to bad packaging.
I loved, looks very real hair. Arrived fast and with gifts of store! Surely will order more things that seller!
Quite liked the wig, it is not very full.. Already bought two before and they were much more filled that pink .. The Fringe is a little big and will going pro side then will have Q… Otherwise the color is Lindaa... recommend she .. The price ta all okay
Nice!
Beautiful wigs, I'll post pictures later
Nice wig. Soft, smooth. :) The cap is strange.
This wig is great for Halloween. Far from looking natural, but great for a costume.
I liked it very much, it's good to comb, thick. All as in the picture
The hair is beautiful, only the bangs need to be fixed, uneven cut, the rest is super.