SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Forever & Sexy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Genial.
¡Como se muestra en la imagen! ¡Y el vendedor se aseguró de que recibiera el pedido a tiempo! Genial, ¡Gracias!
¡Es realmente maravilloso, creo que también es un color diferente! Gracias vendedor
Excelente
¡Lo mejor! ¡Súper rápido, sin problemas, productos hermosos! ¡Muchas gracias!
muy bien le falta alguna lentejuelas pero llegamos a un acuerdo recomendable
Se ve bien. Exacto como la imagen lo ama
¡Hermoso disfraz! ¡Estás satisfecho! Muchas gracias al vendedor
El traje es muy bonito, como en la foto. Gracias al vendedor por la entrega rápida. En mi talla 46-48 38D belt90, el volumen es grande. En general fresco
¡Fantástico vendedor! El artículo llegó súper rápido. Gran contacto. ¡Perfecto!
Super lindo
La entrega rápida y el producto superaron mis expectativas. Las cuentas se ven bien y no son baratas. El tamaño era un poco demasiado grande (o he perdido algo de peso) pero eso es fácilmente ajustable y el disfraz es perfecto.
¡Muy bien!
Got a beautiful suit, but the belt is very small, does not match the size of the description. I was very upset because I wanted to dance in it at a concert, now I need to think how to change it.
I arrive everything in perfect condition
It was very pretty and looked exactly like the picture it fits true to size and the shipping was on time I am extremely satisfied with my purchase
Perfect received it like the pic exactly
Perfecto lo recibió como la imagen exactamente
Good quality. Attention to detail and it sparkles...Seller sent my custom size..thank you. Will buy again.
Very beautiful costume, the Stones shine, but I'm disappointed. All straps at the top stretch strongly, the cups are a little more than necessary. Bigger. I have to suture something. Quality from the wrong side is not high. Expected more for such a price.
Very beautiful costume, the Stones shine, but I'm disappointed. All straps at the top stretch strongly, the cups are a little more than necessary. Bigger. I have to suture something. Quality from the wrong side is not high. Expected more for such a price.
The costume is good, slightly slightly sewn patches, you need to monitor the threads, so as not to break, t to sewn by hand.
The costume is good, slightly slightly sewn patches, you need to monitor the threads, so as not to break, t to sewn by hand.
Everything was perfect! The quality of the products is excellent.The perfect sizes and delivery was very fast. highly recommended
Everything was perfect! The quality of the products is excellent.The perfect sizes and delivery was very fast. highly recommended
Gorgeous!!!!!! Good Quality!!! Fast shipped!!!
Idéntico to the photo
Idéntico to the photo
Very good condition - just as in description. Also fast delivery - really recommend! xx
Very good condition - just as in description. Also fast delivery - really recommend! xx
beautiful color
Came quickly. In less than a month. Everything is neatly packed on separate bags + puffy film. The costume is beautiful. No thread. On the back of the bodice on the fastener, on the neck, as on the belt strong velcro. In the kit came a bag with spare beads and decoration on the neck. The product is very satisfied and i advise a friend.
A good suit for this money! Delivery 3 weeks to krasnodar region. Seller recommend unequivocally!!!)
A good suit for this money! Delivery 3 weeks to krasnodar region. Seller recommend unequivocally!!!)
Very nice suit. Complies with its presentation on the website.
Very nice suit. Complies with its presentation on the website.
all good
Great belly dance costume! I will get a bigger bottom, measure below your waist line
Great belly dance costume! I will get a bigger bottom, measure below your waist line
the store was extremely helpful and very professional
Incredibly beautiful, do not hesitate to choose this product.
Incredibly beautiful, do not hesitate to choose this product.
Great quality. Fit well. Arrived very quickly.
Great quality. Fit well. Arrived very quickly.
Just perfect! Very fast shipment. I recommend!
Arrived in 10 days, looks super
Arrived in 10 days, looks super
So happy with this order. I requested 34DD and it is perfect!!!!! Thank you.
So happy with this order. I requested 34DD and it is perfect!!!!! Thank you.
It's beautiful. It's just like the photo and d is crypt. The measuring table corresponds to perfection.