SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Forever & Sexy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All OK
Belt as in the picture. Flimsy, I think quickly breaks. The size of 46-48 is normal, but a narrow elastic band on the legs, ugly pulls, like a ham in a mesh. But stockings should correct the situation) in the Tomsk region came quickly enough, 30.12 made an order, 20.01 took from the post office.
Excellent quality, nice suspenders, can be worn under clothes. But rather narrow on the legs, even my little squeeze. For me this is a plus, but maybe someone will not like it. I advise you. Went for a month and a half.
For 100 more not expected, thinner than the store 's picture, do not drag 44-46 size
Para un 100 más no esperado, más delgado que la imagen del vendedor, no arrastre el tamaño 44-46
Lyahi fat, but for thin will go
Grasa de Lyahi, pero para adelgazar irá
It did not come quickly, but in general it is happy) there are a couple of protruding threads, but for such a price it is quite normal.
Quickly came, the size approached, thank you!
Piquant thing))
Elegancko
Made of stretchy elastic, a little tight on my thighs but the bands are thin so it’s expected. There’s a clasp to connect the bands around the thigh. I’m glad I sized up one, it fits well on my waist. Cute item for events like a rave or festival!
Made of stretchy elastic, a little tight on my thighs but the bands are thin so it’s expected. There’s a clasp to connect the bands around the thigh. I’m glad I sized up one, it fits well on my waist. Cute item for events like a rave or festival!
It's okay. Quality is good. Size M on weight 65 kg sits normally. Material Type tight nylon
arrived but they dont actually fit me which is a shame.
Fast shipping great
Envío rápido estupendo
So yourself
Very good quality
Is not adjustable at the thighs, very tight while I weigh only 45 kg
Everything is fine, but the tag is right on the fastener, it needs to be trimmed, but still will be visible white seams
Everything is fine, but the tag is right on the fastener, it needs to be trimmed, but still will be visible white seams
I do not know for what 5 stars, the order did not receive.
The quality is disposable, but it looks interesting
It took 2 months to arrive, fits the body, is elasticated
The lower rubber bands are drunk, you will not pull high. The waist is loose. In general for 100 R will go
Las bandas de goma inferiores están ebrias, no tirarás alto. La cintura está suelta. En general para 100 R irá
There are threads sticking out, but it's not scary. Looks beautiful, all straps are well sewn, everything is smooth. Looks very attractive, purchase is happy!
Hay hilos que sobresalen, pero no da miedo. Se ve hermoso, todas las correas están bien cosidas, todo es suave. Se ve muy atractivo, la compra es feliz.
Interesting thing)
Good
really great but I'd say the leg area runs small.
At the waist 63, large
As described.
The goods came up! Size C on a very thin leg! I liked it.
Good material, good size
Good material, good size
Buen material, buen tamaño
As picture
As picture
Como imagen
The goods did not come. Opened a dispute-money returned
The goods did not come. Opened a dispute-money returned
All OK) I'm happy
All OK) I'm happy
Todo bien) soy feliz
All as in the photo
All as in the photo
Thin elastic band, at the top not as in the picture, in general norms
Thin elastic band, at the top not as in the picture, in general norms