SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Forever & Sexy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
J adoro
Se rompe rápidamente
Muchas gracias. Muy bonito. Muy satisfecho.
Talla única para todos. He comprado 6 pares para mí y mi madre, y ambos estamos muy satisfechos. Las medias son duraderas, elegantes y ligeras. ¡Gracias!
Súper pantimedias, será necesario pedir más, para novias
¡Hermosas pantimedias!
Bien.
El material sedoso hace que tu pierna sea más encantadora y hermosa Estilo de costura trasera única atractiva tus ojos, este armario perfecto esencial para una mujer sexy El diseño atractivo y único hacen que tu más encantador Armario perfecto esencial-Un artículo básico seguro con atractivo de moda.
¡Excelente!
Minden rendben
Pantimedias muy bonitas, muy baratas, gracias al vendedor.
Muy lindas pero se demoraron mucho en llegar.
Bueno
Gracias, me gusta.
Beau rendu
Good value for money)
Mierzyłam not yet, but it seems that all super. 2 pairs of different formula already przetestowałam and rewelacja! Recommend
great!
I'll take a lot to get to pedi on 26_08_19 and arrive on 21_10_19, talk to the store and he answered me well, so my only complaint is that it takes a long time, otherwise all good.
Super beautiful, love
Tights are great! Look elegant and stylish.
At a height of 160 cm weight 56 kg are too big
At a height of 160 cm weight 56 kg are too big
Recommend! Swietny purchase!
Recommend! Swietny purchase!
Super, as in the picture, i'm very happy
Super, as in the picture, i'm very happy
Terribly like them! Material is comfortable and very durable. Pattern cobwebs cool wyglada and to this even for Halloween the przyda ^ ^. Recommend!!!
Terribly like them! Material is comfortable and very durable. Pattern cobwebs cool wyglada and to this even for Halloween the przyda ^ ^. Recommend!!!
Grear as the photo advertised.
Grear as the photo advertised.
Good
Good
Product compatible with description, not yet measured. Pretty hard to extends, material looks also on pretty durable (as the tights)
Product compatible with description, not yet measured. Pretty hard to extends, material looks also on pretty durable (as the tights)
The goods did not come, the store returned the money. I ordered a second time, the first time came, and the second did not wait.
The goods did not come, the store returned the money. I ordered a second time, the first time came, and the second did not wait.
They ae really perfect, thamk you !!!
Pantyhose super!
Pantyhose super!
nice and cute
nice and cute
Thank you all came up
Thank you all came up
Super, very good, beautiful, thanks.
Did not send 6 days! Delivery to saratov 28 days. Packed in a garbage bag and in separate bags. I ordered 3 pieces (9,16 and 1). Pantyhose of good quality! All whole, the drawings are clear, there is a gusset. The price for one is about 88 ₽. At 46 size sit well. Really liked
Did not send 6 days! Delivery to saratov 28 days. Packed in a garbage bag and in separate bags. I ordered 3 pieces (9,16 and 1). Pantyhose of good quality! All whole, the drawings are clear, there is a gusset. The price for one is about 88 ₽. At 46 size sit well. Really liked
The goods unfortunately did not come, although the store processed and sent it quickly. Money returned
The goods unfortunately did not come, although the store processed and sent it quickly. Money returned
They are very nice, they look good material, thick, i like them very much, they arrived in three weeks