SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Forever & Sexy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Haven't worn them yet
Aún no los he usado.
Carine
really kind store!
Great quality for the woman. recommend store ..
Great quality for the woman. recommend store ..
Came to the smolensk region for a month. Good, only in lyahi crash))
Came to the smolensk region for a month. Good, only in lyahi crash))
Vino a la región de smolensk durante un mes. Bueno, solo en el accidente de lyahi)
Stockings on thin legs. Walking normally in them is not possible, because they roll down and stop only below the knee.
Stockings on thin legs. Walking normally in them is not possible, because they roll down and stop only below the knee.
11/9 would recommend
I am so happy. I’m 5’8 or 174cm so it’s kind of hard to find thigh highs that are actually thigh high and these really are thigh highs. They reach beyond my upper thigh!!!
Very good quality. Super stretchy! I can pull them all the way up or just leave them just above my knees. Glad I ordered 2 pair immediately.
Very good quality. Super stretchy! I can pull them all the way up or just leave them just above my knees. Glad I ordered 2 pair immediately.
slowly received
they're super stretchy
they're super stretchy
Excellent product! Very soft and long. Good communication with the store, i'll buy more!
Excellent product! Very soft and long. Good communication with the store, i'll buy more!
They took longer than time to arrive but they're fine
They took longer than time to arrive but they're fine
Excellent quality.
Took a very long time to get here but when I contacted the store they were kind enough to offer me a refund. Luckily they came before I went through with the request. They are soft and cute and exactly as pictured. True to length.
Took a very long time to get here but when I contacted the store they were kind enough to offer me a refund. Luckily they came before I went through with the request. They are soft and cute and exactly as pictured. True to length.
Good quality, fast shipping. Panty-like fabric.
Good quality, fast shipping. Panty-like fabric.
A little tight if you have chubby thighs but otherwise nice
A little tight if you have chubby thighs but otherwise nice
love them. nice and thick. cant wait to wear them
love them. nice and thick. cant wait to wear them
Good quality stockings! Straight very high, i pull almost to the priests: d Came for 1,5 months to moscow time
Good quality stockings! Straight very high, i pull almost to the priests: d Came for 1,5 months to moscow time
Those socks doesn’t stays on the leg, it rolls down whenever i put them on
I didn't received my product, though that may be a problem with my city delivery geting it lost. The communication with the store was polite and understanding, so my problem was easily fixed, so even though I don't have the product, I can say it was a good experience :).
No recibí mi producto, aunque puede ser un problema con la pérdida de la entrega de mi ciudad. La comunicación con el vendedor fue educada y comprensiva, así que mi problema se solucionó fácilmente, así que aunque no tengo el producto, puedo decir que fue una buena experiencia :).
This is adult socks, just above the middle of the calf
It is of good quality somewhat transparent but i love them
Am 1,95 m long; stockings fit well. And are strong.
Am 1,95 m long; stockings fit well. And are strong.
Very dense, odorless, but short, to the knee barely stretch on the height of 168
Very dense, odorless, but short, to the knee barely stretch on the height of 168
The goods came for a month, like normal, everything suits
The goods came for a month, like normal, everything suits
La mercancía llegó durante un mes, como normal, todo se adapta
Excellent socks)
Excellent socks)
Excellent stockings, approached the growth. Stretch. Good density.
Excellent stockings, approached the growth. Stretch. Good density.
The goods did not come, but the money returned